Sapphire was an absolute star. Helped us out in an emergency and not only looked after and sing to my baby but also my partner who was laid up in bed.
We contacted Sapphire the night before we needed emergency care and she went above and beyond to ensure we weren't stranded.
We will definitely look at using Sapphire again, hopefully this time given her much more notice.

• Overall
• Setting
• Cleanliness
• Communication