Response from MitchM
Responded 21 Dec 2021

Thank you for your feedback, although your comments make little or no sense. Despite my trying to contact you to address these points, I have not received a single reply. I pride myself on excellent services I have provided for over 20 years, and my other review/s substantiate this, as do my references. In cases in which I do not live up to a client’s expectations (which to date has not happened), I expect these issues to be raised at the time and or in communications post the service, none of which I received. I have appealed to the moderators of this site as your comments go against their terms and conditions and are wildly inaccurate. I wanted to avoid public confrontation, but I had no choice given the nature. I genuinely hope you find someone suitable going forwards for your lovely family, but my advice would be to address any concerns or issues directly, and at the time as these kinds of throw away reviews can be hugely damaging.