Carolyn was the first childminder I met after searching for some help as I transitioned back to work. I had two under two that I was looking for places for (so my criteria was high - especially as it was my first time using a childminder). I was a worried mum about parting with my children, and nervous I wouldn’t ask the right questions. Well, I needn’t have worried. The minute we went to her home I could see how happy my babies were, and they loved the spaces she has for the children. I knew straightaway there was no point visiting others as I had struck gold. Carolyn took the time to answer my (numerous) questions and has done so ever since.

I’ve used Carolyn for quite some time now, and I have to say, she’s become like my wingwoman. My children are happy and well cared for, and she is SO lovely and caring - I wish I could articulate how incredible she is but words don’t quite cut it. She has helped me out and made such a positive impact on my life and working I’ll forever be grateful.

My children are taken out to places to have fun, I feel mum guilt for not being able to do, and I love hearing their stories when they come home. They speak to Carolyn so warmly, and always make me smile when they show me what they have learnt or give me cards they have made. My daughter isn’t particularly affectionate, and can be standoffish with people, but the bond she has with Carolyn is unique - cuddles, laughs, and being mischievous (in the best sense). Both children have developed so much under her care, I am so proud!

If you have read until now, good work! I honestly could go on all day praising Carolyn. I would happily recommend her to anyone looking for a professional to look after their little ones. As you can tell I am truly going to miss her, as will the children.

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• Communication