Sonja stepped in to take care of my 2 year old at a time when I needed her most. She welcomed her and treated her like she was her own. Sonja was always taking her to do fun things and was really active with her. Sonja's own children are lovely too and my daughter always looked forward to spending time with them. She never, ever got bored and never once said she didn't want to go and see "her Sonja." She really is a fantastic childminder and one that I would highly, highly, highly recommend.

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• Communication