My little boy started settling in sessions at this nursery a couple of months ago. He was 1 and had always been at home with me. He found it very difficult to be separated from me and was very upset all day every day for the first few weeks. I was so impressed with the way that the staff at Glen Jakes dealt with the situation. They were patient and caring. They allowed him to have extra settling in sessions and were reassuring and supportive. He is now really enjoying his time there and is happy when I drop him off. He has developed a lot of new skills over the past couple of months and is clearly learning there. The staff are all approachable and easy to talk to. They are warm and affectionate with my little boy and I really feel that they know him well and care about him. He clearly loves them! This knowledge has really helped my transition back to work and I an extremely grateful to them all.