My daughter has been with Heidi since she was 9 months old - nearly 8 years now - and I have found Heidi to be consistently outstanding.
From the initial meeting with her I found Heidi to be thorough and diligent, and not only interested in what was best for my daughter but she fully considered what worked for me too. I am a single parent and when I returned to work full time I was working shifts and Heidi was always able to accommodate this and showed fantastic flexibility which was invaluable to me.
In terms of the care my daughter has received I have always found it to be of a very high standard and she has come to view Heidi’s house as a home from home, which is really important to me.
There have always been a wide range of innovative and engaging activities for my daughter to take part in based around different topics - Heidi has a very creative mind which makes this lots of fun as well - and I’ve always received lots of pictures of what my daughter has been up to which is just lovely.
Heidi is keen to ensure that children are supported to be independent and places great emphasis on practical skills as well as learning which is also really important to me and I can see the difference it has made to my daughter. As such my daughter was well prepared when she started school and Heidi has continued to support her learning as she progressed through the school years.
Heidi keeps me up to date with everything, and I know I am able to discuss any issues or concerns openly. Heidi has very clear and easy to understand policies for the setting, which has been especially important to me as a key worker during the pandemic as I have been very clear what safety measures are in place.
My daughter really enjoys going to Heidi’s and I am really happy with her care. I can’t recommend her highly enough.

• Overall
• Setting
• Cleanliness
• Food
• Communication