I wouldn't recommend this childminder. I chose her partly because of her many positive reviews, so I was very disappointed by our experience.

My child started with settling-in sessions in August and began attending regularly in September. Before we started, we mutually agreed to give each other at least four weeks' notice, which is also stated in her own policy. Recently I gave written notice that my child would be moving to nursery in mid-November, well over four weeks away. Instead of giving us the same notice, she messaged on a Sunday afternoon to say my child could no longer attend from the next day and that her place would go to someone else. This left us with less than a day to find alternative childcare.

Earlier, while in her care, my child tripped and split her lip, which was bleeding and swollen. I wasn't contacted at the time, only told at collection, and I wasn't given any accident form.

Parents should be aware that her policies may not always be followed.

• Overall
• Setting
• Cleanliness
• Food
• Communication