Sophia has been so amazing to my two daughters aged 6 and 8. I don’t think I would have been able to work my shifts at the hospital working 23 hours without her. Sophia settled my daughters in so quickly and was ever so friendly. She makes amazing fresh food for my kids, I have contacted Sophia on very short notice as I have been called into work and Sophia has been very understanding and accommodating. One of Sophias many good traits are that she is honest and very genuine. I’m sorry you have experienced this but I can guarantee onSophias behalf and many other parents that Sophia is an outstanding childminder.