Natalie and Tracey's Reviews

Childminder

Below are the parent reviews for Natalie and Tracey. Back to Natalie and Tracey's profile

Average Rating: 4.56 stars (4.56 from 9 reviews)

i only left my little girl for two weeks and always stayed worried. Everytime i went to pick her up and rang the bell either natalie or tracey would come from upstairs running, whereas the kids stayed downstairs unsupervised. The other one used to be on the school run. I often saw my girl tied to a car seat when i used to go pick her up crying her lungs out. They never bothered changing nappies on time and i was always handed with her wet pants. The hygeine level was zero. Never ever sending my child again.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

by about Natalie and Tracey on 28/09/2019

My son has been with Natalie and Tracey for 2.5 years now and he settled right in like part of the family. I'm extremely confident he is being looked after and taught well. I'm kept up to date with all his development, and daily activities with a daily diary. My son loves going to N&T's and takes about them and all his friends even when he's home with me.
I'll be sad when he starts school in September.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Natalie and Tracey on 07/08/2019


Response by Natalie and Tracey on 08/08/2019:

Aw thank you, we will really miss him when he goes to school but he will love it he such a clever boy, so glad he still coming in holidays xx

Our Son loves going to Natalie and Tracey. He has a wonderful time and always looks forward to going. They provide a great service and really care about the children they look after. They keep us informed on my Son’s progress and work with us on his development. There are always new activities and outings to keep the children entertained.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Natalie and Tracey on 15/06/2019


Response by Natalie and Tracey on 08/08/2019:

Aw thank you can't wait for him to be back in September we miss him lots. Xx

when i picked up my 3 yrs old child .. he asked me why have i come back to collect him .. he wanted to stay there forever!
N&T are very friendly kind and approachable..
they were there for me in the most urgent situation .. couldnt recommend more.
thanx xxx

  • 5 stars Overall

by about Natalie and Tracey on 12/06/2019


Response by Natalie and Tracey on 12/06/2019:

It was a pleasure they were both wonderful. I will get back to you soon on availability for you thank you xx

My daughter Ellie has loved her time with Natalie and Tracey. I worried when I got a new job with difficult hours about both the transition she would make from a nursery and in finding the flexibility I needed with the hours I worked.

Natalie and Tracey have ensured from day one that I had support in working longer hours, allowing Ellie to stay late on days where I work late. They are accommodating, friendly, flexible, and just great with children. Communication cannot be faulted and I always know what Ellie has done. Ellie loves them and the transition barely happened-she loved her new “school” from day one and has made friends as well as learned and grown in the time she has been there. I know she will be sad to say goodbye when she starts school, as will I!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Natalie and Tracey on 22/05/2019


Response by Natalie and Tracey on 03/06/2019:

Thank you Sam, she is a confident little girl who will settle well in school. Such a pleasure to have xx

N&T are great team, flexible, understanding, and take good care of kids. They are taking care of my lil baby since her 2nd month...they r really doing a great job!!!

  • 5 stars Overall
  • 5 stars Setting
  • 4 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by about Natalie and Tracey on 10/05/2019


Response by Natalie and Tracey on 13/05/2019:

Aw thank you, she is a pleasure xx

You won't find more dedicated, enthusiastic and caring childminders than Natalie and Tracey. They have always gone above and beyond to support us as a family and, Emily has absolutely loved her time there. Leaving your little one in someone else's care is not easy, but my husband and I have ways been happy and relaxed leaving Emily knowing they will meet her needs, keep us well informed and have a brilliant and fun filled day. We have loved reading about Emily's day in her little book they write in and seeing her artistic creations from the day! Natalie and Tracey knew I would struggle to collect Emily after work so have dropped her off at home when needed, always taking time to chat about Emily's day. We will all miss them.

  • 5 stars Overall

by about Natalie and Tracey on 27/11/2016


Response by Natalie and Tracey on 19/12/2016:

Hope Emily has settled well into nursery she was such a pleasure and grew to be a confident little girl who will excel in all she does. will keep in touch and hope to see you all soon dont forget we are only ever a phone call away xx

We had travelled to Liverpool for a wedding and needed a baby sitter for the evening reception - I found Natalie and Tracey through this site. Although we hadn't met before, they communicated well with us beforehand and Tracey came to the hotel in the evening. She stayed in the room with our 4month old and 5 year old all evening. She was lovely with our children and I felt very happy leaving the children in her care. Would definitely recommend these ladies to anyone looking for childcare especially if your from out of area.

  • 5 stars Overall

by about Natalie and Tracey on 30/05/2015


Response by Natalie and Tracey on 26/07/2015:

Thanks so much for the review. Glad we were able to make your evening go smoothly the children were a pleasure and like we said just let us know if you require any childcare in Liverpool in the future xx

My daughter has been looked after by Tracey since sept 2014. She is visually impaired and requires a lot of care, whilst she has been at this place she has received all the care she needs and more! Since attending, my daughter had flourished even more in her speech and simple things such as eating methods, she absolutely loves going here ( and is frankly upset if she goes to her dads and doesn't get to go to Tracey's). Super impressed at the way Izzy has improved and how her needs have been taken into consideration, there are plenty of toys for her to play with and plenty of opportunities to fun, couldn't have chosen anywhere better to send her! Thank you Tracey and Natalie, would thoroughly recommend here to anyone!

  • 5 stars Overall

by about Natalie and Tracey on 10/02/2015


Response by Natalie and Tracey on 26/07/2015:

Thank you so much Ruth, everyday with Izzy is not just a learning journey for her it is one for myself also which is wonderfull each and everyday, we feel so proud to be apart of Izzys live journey xxx

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