We honestly couldn’t be happier with the care our daughter receives from Eliza. She has been with Eliza since she was nine months old and is now just over two, and they have built such a lovely, strong bond.

What really stands out to us is her energy and enthusiasm. She gets genuinely excited about the activities she plans and takes so much pride in our daughter’s achievements and successes. You can really see how much she enjoys what she does and how much she cares about the children in her care.

As parents, one of the most important things to us is feeling completely comfortable and confident when we leave our daughter, and we genuinely feel that way. We know she is safe, happy and well cared for. If she is having a difficult day, Eliza is incredibly good at soothing her, understanding what she needs and quickly redirecting her.

Communication is also excellent. We are kept updated throughout the day about what they have been doing and how our daughter is getting on, and any concerns or issues are communicated clearly and appropriately. We also really appreciate how approachable and easy to reach she is, even outside of her usual working hours when needed. We have always felt that we can speak to her about anything.

We love the variety of experiences she gives our daughter. They are out and about every day, visiting parks, playgrounds, playgroups, museums, aquariums and so many other places. She has even taken her to places such as the Spinnaker Tower and Portsmouth Historic Dockyard.

There is always something new and exciting for her to experience, and we feel this has contributed so much to her confidence, development and curiosity.

We also feel very reassured by the way safeguarding is handled. Any marks or concerns are communicated to us properly, and we have complete confidence that our daughter’s wellbeing and safety are always taken seriously.

Ultimately, we feel incredibly lucky to have found her. Our daughter clearly adores her, and we can see how happy and settled she is in her care. Knowing that we can leave our child with someone we trust completely is priceless, and we would wholeheartedly recommend her to any parent looking for a caring, enthusiastic and genuinely committed childminder.

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