Isoken's Reviews

Not the best experience as a parent

My son attended this setting last year. I’ve taken time before writing this because I wanted to reflect calmly.

At first things seemed fine, however over time I started to feel uneasy about certain aspects of communication and documentation.

On one occasion my son came home in completely soaked clothes with a heavily wet nappy. As a parent, that was very upsetting to see. I raised it immediately. Although an apology was given, there was no written incident report.

There were also ongoing concerns around nappies and wipes. I provided a full pack of 32 nappies. My son was also in the early stages of potty training, so I would not have expected them to run out so quickly. The pack did not last a week, and the number of changes recorded in the diary did not align with how quickly the nappies were said to have finished.

On two days there were no written daily records provided, only verbal explanations.

During one activity, photos were sent which included another adult I had never previously been introduced to or informed about. When I asked who she was, the initial message was deleted. The following day I was told she was a volunteer. The photos that had been sent were later deleted from WhatsApp. That sequence added to my concerns around transparency.

When I raised my concerns, I was described as “nagging,” which I found unprofessional and hurtful. I was also informed that the provider’s husband wished to speak with me regarding my complaint, which made me uncomfortable as I expected communication to remain directly with the registered childminder.

Shortly after raising these concerns, the provider terminated the contract and refunded the remaining balance.

As a parent, I expect openness, accountability and professionalism. Unfortunately, this was not my experience.

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by wonder on 17/02/2026

Response by Isoken on 17/02/2026:

Thank you for taking your time to leave a review. Sorry to hear you did not have a great experience. I value every child that comes to my setting, and have done so for 10 years. Your child was truly a valued member of the setting. Reflections may vary on why the contract was mutually terminated, but I am sorry to hear that it did not sit well with you. I would like to discuss this further if possible. Best wishes

Couldn't recommend more!

Due to my inability to be organised, I left it too late to sign my son up to breakfast club when he started school in September, so in a panic I needed a childminder! Isoken (Sarah) was the first childminder I contacted due to her profile and availability to do school drop offs, once we met, I instantly knew my son would be in the best hands possible!
Sarah provides a clean, warm and welcoming setting for the children in her care, she is pleasant and highly knowledgeable! My son loves being with Sarah in the mornings and enjoys his short time there before leaving for the school run.

I honestly could not recommend Sarah anymore, I drop him off daily and do not feel the usual 'mom guilt' because he is happy & safe while there!

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by Natalie on 13/02/2026

Response by Isoken on 13/02/2026:

Thank you Natalie,

It’s been a pleasure working with you and your child. He is always a pleasure to have around. Thanks for working in partnership with me.

Sarah is like a home away from home

We brought our two year old to Isoken Sarah's setting, we were so nervous as my child has food allergies and she has never been in a childcare setting before. Sarah made getting to see her and the registration process smooth and easy, she was helpful at every stage and knowledge on things like how to add her on the tax free childcare account.

In terms of my daughter actually at Sarah's setting I cannot express how incredibly thoughtful she is. Sarah works so hard to keep the children engaged, to support their learning both academically and socially. She is kind, gentle and thoughtful in every activity. She gives full and informative handovers and she's always taking the children out and about to experience new things. She also always has lovely fresh fruit and vegetables available for the children to snack on and values a rainbow diet and healthy eating which we love.

I have watched my previously shy child blossom in Sarah's care, she is so confident and interested in other children and friendships for the first time ever. We are so lucky to have found Sarah and we recommend her to everyone. It is like a home away from home for my daughter who doesn't even think about separation just dives through the door knowing what excitement is ahead of her.

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by Ella on 13/02/2026

Response by Isoken on 13/02/2026:

Awwww… It has been a privilege having your daughter. She’s such a delight to have. Thanks for entrusting her and working in partnership with me to support her learning and development.

Excellent experience with Isoken

I would like to commend Isoken for the excellent care and support she provides to the children. She is very good with them and creates a warm, nurturing environment where they can learn and grow.
Isoken engages the children in a wide range of activities that promote their development, including singing nursery rhymes, supporting their motor skills, and encouraging interaction with their peers. She also takes them on outings, which helps broaden their experiences beyond the home setting.
I have seen a noticeable improvement in my daughter’s confidence, communication, and overall development since being in Isoken’s care. It is clear that Isoken is passionate about what she does, and she goes the extra mile to ensure every child feels valued and included.
I would highly recommend Isoken to any parent looking for a caring, professional, and dedicated childminder. She truly provides value for money, and I am very grateful for all she does.

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by Bukola on 13/10/2025

Response by Isoken on 14/10/2025:

Thanks Bukola. It’s been a pleasure working in partnership with you and the family so far. It takes a village to raise a child. So it’s a collaborative effort.
Thank you once again.

After school services

Isoken was lovely to work with. Very polite,professional and friendly individual. My children were happy with her and enjoyed their time with her. I would recommend her services! Pleasure to have worked with you!

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by Sibo on 11/08/2025

Response by Isoken on 22/08/2025:

Thank you for taking your time to leave a review. It was a pleasure working with the children and in partnership with you.

Thank you.
Isoken

Two happy bunnies

We have been using Sarah's services for a short time now but am so happy with the service and care Sarah provides for my daughter. I searched for months trying to find someone on this app. My daughter comes home happy every day, which is so different from previous childminder experience. Sarah's home is lovely and perfectly suited for young ones of many age groups. Would definitely recommend and so thankful for Sarah for looking after my daughter and being kind enough to open up her home to help support families. Sends photo's to me directly of weekly experience and activities and great communication to.

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by Victoria on 06/06/2025

Highly Experienced Childminder

After experiencing 5 different childcare setting nurseries and other childminder, Isoken has been one of the best childcare provider me and my daughter have experienced.

Kind, patient, firm but fair, in stilling proper manners. One to one tutor, helping my daughter with her educational development and behaviour.

Flexible, daily updates, picture and video of how their day is going. Proper handover, working together with parent for the best of child.

Most nurseries employe people with level 2 and possible 3 in childcare but Isoken has Level 6 I'm Early child development and years of experience with is amazing no complains.

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by Chrystel on 26/04/2025

Perfect Care

Would recommend on every level! From the beginning Sarah has been very professional and my daughter enjoys the times she is with her. I have no doubt my daughter is in good hands and very well looked after. Thank you again Sarah for your continued services. Amazing lady

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by sharna on 23/04/2025

Response by Isoken on 23/04/2025:

Thanks Sharna, been such a pleasure working in partnership with you.

Professional, friendly and flexible service

Would recommend. I recently had the pleasure of entrusting my child to Isoken, a highly professional childminder, and I must say, I am thoroughly impressed. The level of engagement and variety of activities provided was brilliant. My son had a delightful time under Isoken's care, which included an array of activities like park visits, board games, and spelling and maths.

What stood out to me the most was the balance Isoken maintained between fun and learning, ensuring my child was not only entertained but also intellectually stimulated. It was great to collect a happy child after actively participating in all the activities. Thank you.

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by Jez on 08/01/2024

Response by Isoken on 08/01/2024:

Thanks Mr. Jez for your feedback . It was a pleasure having your son around and it was great working with you. I look forward to seeing you again soon. Thank you.

Sarah is really professional and a nice person

Sarah collected my son from school several days a week. He loves her and her kids. Always felt like my kid was safe with her.

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by Simone on 13/11/2022

Response by Isoken on 13/11/2022:

Thank you Simone for your feedback. It's been an absolute pleasure working with you and your child. Wishing you goodluck for the future.

Polite and efficient

I really enjoyed my experience with Sarah in looking after my kids more than a year. She is hard working, friendly, committed and efficient. I strongly recommend. Thank you.

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by Sherif on 06/09/2020

Highly recommend

A great childminder who loves what she does...she s really involved and loves kids... My son was really happy with her and her family....they did lots of activities and he improved his math also. For sure we ll be back soon. Thank you!!!

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by raluca on 25/08/2020

Highly recommended

Isoken looked after our boy for over a year. Very professional and look after our boy very well. Very sad to be leaving but he is going to nursery. We highly recommended Isoken for providing safe and caring environment for our boy. Thank you

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by Alex on 20/12/2019

Response by Isoken on 05/02/2020:

Thank you Mr. Alex. it was a great pleasure knowing and working with you and your family. Good luck for the future.

Great environment where children can be nurtured

I am a mother of three children, a full time student and anytime I need help with child care especially during school breaks I always rely on Isoken so I can have enough time to do my assignment and studies. Her price is quite good and I get a discount for my 3rd child. Her environment is clean and tidy, different learning materials to keep kids busy and excited. My kids love going to her due to the good service she renders. I will highly recommend her to any parent who needs child minder.

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by Parent on 17/07/2018

Response by Isoken on 30/07/2018:

Thank you for the review. Very much appreciated. Been a pleasure working with you.

Outstanding services

My son have been looked after by Isoken since he was 12 months and he is almost turning 3 years. It has been an amazing experience because he is always happy to go to Isoken's place and the knowledge he gathered it's unique. I will have to thank you for this wonderful journey, and also for the care, commitment and compassion. Will definitely recommend your services to anyone who wants to have a outstanding service

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by Parent on 06/07/2018

Response by Isoken on 26/12/2018:

Thanks a million Carly. It's been a privilege working with your family. Thank you for working with me as a team . It's indeed been a great experience.