Bright Stars's Reviews

Nanny

Below are the parent reviews for Bright Stars. Back to Bright Stars's profile

Average Rating: 4.93 stars (4.93 from 15 reviews)

Sandra was amazing both in her care for our 2 young children and helping us with anything she could. We traveled in from the states and wanted to know our kids were in good hands and she went above and beyond and even dropped in last minute when our plans changed and arranged another nanny on a day she wasn't available. Wish she was available in the states because we'd love having her with us more! Thank you

  • 5 stars Overall

by Avatar for Lisa Lisa about Avatar for Bright Stars Bright Stars on 11/04/2022

Thank you Sandra for your help with emergency child care and keeping the little one happy and safe. Getting someone new to look after the child is always stressful but you made it easier for us.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Sourabh Sourabh about Avatar for Bright Stars Bright Stars on 11/04/2022

Sandra is a friendly, professional, reliable and enthusiastic childminder. She provided excellent childcare for my two children and they enjoyed a very positive relationship with Sandra and her family. She gave detailed, useful feedback to me each time my children were in her care. Sandra is a very warm and caring person and my children felt very secure and happy when they were at Sandra’s house. They enjoyed participating in a variety of activities and they were especially pleased and proud of the artwork that they created with Sandra.

  • 5 stars Overall

by Avatar for Gillian Gillian about Avatar for Bright Stars Bright Stars on 06/09/2020

In short, we couldn't recommend Sandra enough. She is the right fit for our family. Certainly every family and every child are different so if you are looking for a childcare of some sort, at least have a chat with Sandra and see if she can be of any help.

Read on for more,

Sandra was caring for children under a childminder capacity up until the lockdown. Our 2.5 year old daughter was attending her nursery until it closed down for key workers families. We did not receive further support from our nursery - ie the nursery wouldn't allow their staff to nanny our daughter leading us having to look for a desperate alternative at a short notice. As a very private family, we have never had any help with childcare, not even a babysitter, up until we have Sandra. Medical mothers tend to either be totally relaxed and carefree or absolute anxious wreck and unfortunately I am the latter. We are so pleased that we have found one another during this unusual time.

Sandra shares my parenting philosophy in which I encourage my daughter to at least have a go at everything. I end up joining in with her activities or drench her in copious amount of encouragement and if all fail, I make her repeat things that she already accomplished - ie do it yourself and take pride in it. Sandra does it even better and our daughter loves her new accomplishments, new skills and problem solves herself. For us, learning must be fun, constructive, appropriate and stress / expectation free - Sandra naturally ticks all our boxes. Sandra does everything that we request of her, the hardest is probably our request on not to comparison of our daughter to other children in front of her given good or great.

We have Sandra in our lives for 5 weeks now and she has been such a gift. Our daughter spends her day finding 's' for Sandra on prints and of course she looks for other letters as well. With decades of experiences of raising children including 2 of her own, Sandra puts her effort in supplementing us in areas we find more challenging as new parents. Our daughter now asks for cold salad. Our pickle loves cooked veg and fresh fruits but no salad previously. Due to our daughter skin condition, we wanted to potty train our daughter as soon as possible. We think she was ready but her nursery wasn't convinced. By the time Sandra came to us, we were in underwear and managed a week with too many accidents - we were utterly confused. Sandra was reassuring and lead us to success in hardly anytime. Other achievement is that somehow, our daughter decides to nap with Sandra but certainly not with us. One would argue that at 2.5 year old, some toddlers already drop their naps. Ours would nap for 1.5 hr at her nursery and does the same with Sandra. On the days that she naps, the afternoons are quiet and peaceful in contrary to nap-less afternoons. The nights are all the same, 11-12 hours solid sleep. We conclude that she does still need her afternoon naps but declines so with us.

Sandra worked in offices before she has her own children and became a childminder. She is still armed with management skills and has been a great help in term of getting us on track with paperwork and forward planning. Any helps is welcomed in our family for sure especially keeping us organised and on track. She is a good communicator who verbalises her opinions and her concerns. We always value Sandra's honest opinions always welcome her constructive inputs as she shares our strives to be the best parents we can be. We always have a laugh on the days I work from home too which is a bonus.

I am learning a lot from Sandra absorbing years of her experiences in the hope to support our daughter to the best of our parenting abilities. At present, we are looking at the logistic of having our daughter be looked after by Sandra post Covid otherwise, Sandra has already agreed to visit nurseries with us. In distance future, we will be happy to call on Sandra to play with our daughter anytime should we need time off or on our daughter's special occasions.

  • 5 stars Overall
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for SiriTae SiriTae about Avatar for Bright Stars Bright Stars on 08/06/2020

Sandra is a fantastic childminder. She always puts the children's needs first.
Sandra does a lot with the children in her care, from going to playgroups, outings to nearby parks including Wisley and celebrating special holidays at home, like Chinese New Year.
My daughter has been with Sandra for the past 2 years and loves it.
Sandra works very closely with you on any development or changes your child needs.

  • 4 stars Overall
  • 4 stars Setting
  • 4 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Carmen Carmen about Avatar for Bright Stars Bright Stars on 09/02/2020


Response by Avatar for Bright Stars Bright Stars on 09/02/2020:

Thanks so much Carmen. It’s so lovely to see how your daughter has progressed since I’ve had her in my care over the last 2 years. We will miss her greatly when she moves on to pre-school but has been an absolute pleasure having her with us all this time. Thanks also to you for working so closely with me too - it definitely has paid off. So lovely to see how independent and confident she has become : )

My son has been going to Sandra's for several years. She provides a nurturing, caring home from home environment. As a working Mum, I need reassurance that my son is safe, taken care of whilst having fun and enjoying himself. He always comes away saying he has had such a good time. Thanks Sandra for the excellent support and care you provide.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Deborah Deborah about Avatar for Bright Stars Bright Stars on 09/09/2018


Response by Avatar for Bright Stars Bright Stars on 09/09/2018:

Thank you so much for your kind words Deborah. I’m so pleased both yourself and D are very happy with the care I provide. It’s always a pleasure to have him here.

Looking forward to having him here again soon : )

My son has been going to Bright Stars for a few months now and he absolutely loves being there.
Sandra is very informative and helpful when it comes to my son. I like the fact that he gets taken out for the day on trips and gets to experience new things. Highly recommended, thank you.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Sarah Sarah about Avatar for Bright Stars Bright Stars on 23/07/2018


Response by Avatar for Bright Stars Bright Stars on 12/08/2018:

Thank you so much Sarah. I'm really pleased your son is enjoying his time with us and has settled in so well. He's already made new friends and seems to be well liked by all the other children. Can't wait to help be a part of his journey as he grows and develops. Thanks again for choosing Bright Stars to care for him : )

Sandra has helped looked after my two children when our usual childminder was unable to do so. I'm so glad she was recommended to us! She immediately put me and ease and was a natrul at distracting my little boys attention and winning his affection.

The communication I received from Sandra is outstanding and I loved the fact that I got lots of pictures of my children enjoying their day with her. Sandra does lots of varied activities with the children.

Sandra seems to be a genuinely caring and fun person who the children clearly love to be around. What more could you ask for!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Welshie Welshie about Avatar for Bright Stars Bright Stars on 06/07/2016

Sandra has been looking after our son Arthur for just over 3 months now, since he was 9 months old.
After having a bad experience with his original childcare provider we were extremely cautious in choosing his next childminder. However, in Sandra we have found someone who is wonderfully caring & understanding and always puts the needs of the children first, therefore allaying all our fears.
Sandra is excellent at providing a loving home-from-home atmosphere for the children & they enjoy lots of trips out to local parks, toddler groups, etc. as well as craft sessions at home. She also works closely with us as parents to make sure that our child's development needs are met & we collaborate closely to ensure consistency in our approach.
Sandra is always so good with Arthur, who seems to be going through lots of painful teething at the moment & he will always get plenty of reassuring cuddles when needed. Arthur enjoys spending time with, and learns from, the other children and is flourishing in Sandra’s care.
Returning to work after maternity leave is a scary prospect, but knowing that Arthur is being looked after by Sandra makes it all the easier.

  • 5 stars Overall

by Avatar for SarahT SarahT about Avatar for Bright Stars Bright Stars on 14/01/2016

Our son has been with Sandra full time (Mon-Fri) since he was 5 months old. From Day 1 Sandra always kept us fully informed of Harley's progress and day to day updates, and worked with us on creating a fantastic caring environment for him. We always feel safe leaving him in Sandra's care. She is extremely attentive and always above everything else puts the children first. Not only is Sandra amazing but her husband and children also, and it is apparent that they treat Harley so well by the way he clearly loves being there with them.
Sandra has a great setting with lots of toys and learning activities for the children, and also takes them out regularly to groups and soft play and other places which is just great and appreciated so much.
Sandra does a lot of thoughtful craft activities with the children and marks special occasions and birthdays too with personal craft items Harley has made which are also so appreciated.
I can honestly say I do not think we could find a better all round childcare provider for Harley, and she is helping him learn new things every day and helping us greatly shape him into an amazing young man who with thanks to that be well prepared for pre-school when the time comes.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Lou8383 Lou8383 about Avatar for Bright Stars Bright Stars on 13/01/2016

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