Very very unprofessional
I’m really not impressed. Her behaviour is extremely unprofessional. I called her today to enquire about my son attending her childminding services. She said “oh you have called me before “ I said possibly. I don’t really remember. I haven’t looked for a childminder in 5/6 months so possibly.
She said she was outside with the kids so she will call me back. She then told me she had space.
She called me back 5 minutes later She then proceeded to say “ oh there’s a group chat with other childminders of you writting a review on another childminder in the area. And it wasn’t a good review. I said to her that, if I had written a review on a childminder it was because the services I recieved was poor and I should be able to express my opinion. It’s called freedom of speech. I would only write a review if I felt that I was unhappy with a service. She then proceeded to scold me for writting a review that I have written 5 months ago. If I had a bad experience 5 months ago and wrote a review, what is it your business to bring that up as part of the discussion. It’s very immature and kind of bullying behaviour. Because the childminder on her group chat, informed her I wrote a review. For her to scold me about that is very unprofessional, unpleasant and quite confrontational. She also then said” oh I’ve got 2 other people coming to check the place so I’ll let you know” and I said to her if your not interested because of that review it’s better to be upfront.
Even if that was the case, it’s not a good look to address a “potential customer” or a mother who is curious about joining you. It don’t look good. That’s very confrontational and not a way to behave or address a parent. Not a good look on her. I ended the conversation as I could see she was quite argumentative. And I didn’t want to engage into an argument with her.