EmmaC

My Summary

My Experience

I have over 20 years experience, working in special schools, and alternative provisions, supporting all aspects of learning, sensory needs, challenging behaviours, personal care, medical needs, autism, PECs, makaton trained. I am able to support young people who are displaying challenging behaviours calmly and reassuringly and above all provide them with a fun, stimulating environment. I currently work at an alternative provision setting supporting young people who have experienced trauma and are vulnerable needing support with the mental health and wellbeing.Supporting Statement Emma Cleverley


I am currently working at Solihull Academy, working on main site as a behaviour support assistant, currently overseeing the daily running of The Key intervention suite. This sees students who are unable to make the right choices or are being unsafe in lessons or across school having referrals to the key, this gives them some time out of circulation to work alongside myself and a colleague, addressing and reflecting the behaviour choices and supporting them to be reflective and restorative and to recognise what is going wrong through intervention based discussions and activities. We then support them back onto main site and to re-engage positively, using suggested strategies.
I also have referrals due to well-being or safeguarding concerns and support students accordingly. Building relationships with students and parents/carers is crucial to the role and I spend a lot of my practice doing relational work to support the positive outcomes.
Previously I was a teaching and learning support assistant within the main site of the academy, I often worked supporting some of our most vulnerable and hard to reach students, often being the only member of staff they trusted or responded to, therefore gaining a group of key students I would support when they were escalated or struggling with day to day access to their education.
I have worked across all year groups from 7-11 and have also been the lead member of staff offsite, taking year 11 and year 10 cohorts to access vocational learning courses, visiting Envirohort vocational centre twice a week for many years. I was able to build a strong working relationship between the academy and the provider.
During my time at Solihull Academy, I have been a lead first aider and a lead medication administrator, ensuring students are being given their ADHD medication on arrival alongside emergency medication and offsite medication and first aid kits for school trips. I am a qualified Self Harm and suicide prevention practitioner and have supported many pupils with self-harm first aid, being able to support them during their crisis, administer first aid appropriately and liaise confidently with parents/carers and other professionals as required.
I am also a knife crime first aider and have installed trauma packs within the school for use if ever required.
My role here has seen me adapting to situations quickly, assessing situations and carrying out dynamic risk assessments daily, I have been able to successfully support students with ASD, SEMH needs, looked after children, children at risk of exploitation and have been able to work closely with them at their most vulnerable, to access an alternative way of learning. I am confident attending TAC meetings and LAC meetings and am a clear communicator.
I have been able to build relationships with some of our families who have often previously avoided contact with school staff in their child’s previous settings and have successfully been able to reduce those barriers and encourage them to reengage with us.
I have accessed ongoing training and professional development whilst at the academy and am an experienced invigilator for GCSE exams, last year I did home invigilation for a pupil unable to access the school site to sit his exams
I can calmly and confidently deescalate behaviour situations, using Team Teach deescalation techniques and the relationships I have with pupils, without the need for physical interventions.

I am an extremely passionate and enthusiastic practitioner, who has been lucky enough to gain a wide range of experience and knowledge whilst working with a range of pupils with additional needs of all ages and also more recently, some of the most vulnerable pupils from across Solihull, those students who need a different approach to their education in order to thrive and be the best version of themselves.

My role currently at Solihull Academy involves supporting students who are unable to access mainstream education for a variety of reasons, behaviour challenges, SEMH needs, child exploitation risks, safeguarding concerns and repeated suspensions and ultimately exclusions, they arrive often not trusting school staff so there is a big emphasis on building relationships and trusts with the young people and their families, this can take some time and they need the consistency to gain that trust.

I am a strong communicator, able to adapt to the needs of students and families, ensuring I prioritise phone calls home on a daily basis, to share successes and positives from the young people, and am also able to confidently have those trickier conversations when they have not quite gotten things right during the day, collaborating and sharing ideas and suggestions for strategies to implement and trial with the child. I frequently do check in calls and drop-in sessions with families to ensure we keep that line of communication open to best support home life as well as school life for the child. I am comfortable in discussing individual pupils with wider agencies, such as SISS, the exploitation team, police, educational psychologists, medical professionals, staff across school and MASH team.

I thoroughly maintain records, logs and assessments daily, using CPOMS for safeguarding concerns and I ensure that behaviour logs are kept up to date and are being looked at for patterns and interventions required. I keep detailed logs of my interventions within my provision and can confidently share this information with pastoral teams, families, SLT, professionals and the wider staffing team, updating IPPs with information accordingly.
Within my role currently I am working independently with small groups of students during their referrals to the Key, often picking them up when they are at crisis point or are dysregulated and heightened, this means I must be forward thinking at all times and able to carry out dynamic risk assessments, reading how the child is presenting and responding in the best way at that time, I find myself working under pressure on a daily basis! The needs of the students I work with vary from day to day, hour to hour in some cases, they can become very emotionally dysregulated very quickly and by having solid relationships with them I am able to deescalate situations quite successfully with my approach, I am able to remain calm and offer support, care and nurture in times where the child may feel frightened, angry, upset or disappointed with their current situation.

I offer the students and families someone who is consistent, caring, nurturing, calm, communicates clearly and honestly with them, supportive and encouraging and I absolutely love every minute of what I do, even the most challenging of days….if we didn’t have the challenging days those students wouldn’t need us in the first place!

Working with and supporting some of our most hard to reach and vulnerable families and students is a privilege and honour, they won’t trust everyone they come across and they need a different approach to some of the negative experiences they may have had previously, hence them shutting down and not engaging previously, with the correct approach, personality and experience re-engagement can be achieved, it just takes someone who thinks differently and is willing to take the time to make them feel valued, loved and listened to once again and I feel over the years I have become that person for many families and young people, and would like the opportunity to do that within this new with yourselves.

My Qualifications

Btec level 3 early years education, PECs, Makaton, Team teach, Speech and language, Autism, cache diploma in home based childcare, diabetes management, insulin administration, first aid and advanced life support training
April 2026

March 2026






February 2026



December 2025

September 2025






June 2025


March 2025 and March 2026






2024

2023
Updated in 2025
2023








2022, 2025

2012 and updated

Level 3 Emergency First Aid at work

Pupil Mental Health – Depression
Pupil Mental Health – anxiety
Child on Child Abuse
Safeguarding and Child Protection the essentials 2025/26


Emotional School Based Avoidance
Administering Medication in Schools
Diabetes management and insulin administering

Understanding and supporting victims of domestic violence and abuse level 2

Knife Crime first aid training and trauma kit training
Concussion Awareness
Equality and Diversity
Keeping Children Safe in Education 2025, part 1 assessment

Preventing Radicalisation
Pupil Mental Health: Self Harm

Unit 3 Existing/Experienced Invigilators: update including JCQ Regulation changes 2024/2025
2025/2026
Unit 4: Supervising and Supporting Access Arrangements, Instructions for invigilators and Facilitators 2024/2025 and 2025/2026
Invigilator Digital Accreditation 2024/2025 and 2025/2026

Awareness for Epilepsy, Anaphylaxis and Allergies

Self-harm and suicide prevention level 2
Team Teach refresher
Cyber Security
Food Hygiene and Safety
How to be an Effective Fire Marshall
Body Dysmorphic Disorder
Substance Misuse Risk and Harm
Team-Teach updated regularly



Adverse Childhood Experiences (ACES)
Trauma Informed Practice
The Picture Exchange Communication System (PECS)
Makaton level 3 training

My Availability

I am available for evenings, some weekends

My Fees

• Babysitting from £18.00 per hour

Dependant on requirements