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Draga
Nanny
London

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1 stars

What I found particularly unprofessional

Reviewed

Draga appears caring but initially disorganized. She cared for our 3-month-old girl over five weeks.

What I found particularly unprofessional was her arriving at work with a cold, including a fever, cough, blocked nose, and no voice. We sent her home and paid her for her time, but then she was absent for more than three weeks, often sending late afternoon messages to inform us she couldn't work.

In a professional setting with a contract, typically, a medical certificate confirming incapacity for extended periods would be required.

Regarding financial matters, she repeatedly stressed the importance of having a contract and expressed worries about her financial situation due to unemployment and the need for new housing. I even offered her temporary accommodation at our home as a last resort.
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  • 1 stars Overall
  • 1 stars Setting
  • 2 stars Cleanliness
  • 2 stars Food
  • 1 stars Communication
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Avatar for Alan
Alan

Response from Draga
Responded

Thank you for your feedback. I’m disappointed to read your comments as I always aimed to provide safe and caring support for your child.

I would like to clarify that I did not attend work without a voice, I had a sore throat at the time which later developed into a cold. I always tried to communicate clearly and give as much notice as possible when my availability changed.

I believe that personal financial matters are not appropriate within a childcare working relationship, and I prefer to maintain clear professional boundaries.

I wish your family all the best.