We arranged with Gemma to take our son in the January to start on the September. We had a number of setaling in sessions Cancled but we was ok as she was a “professional”
The Sunday before my partner was due back work after 13 months we got a text cancelling the child care that weeks my partner had to take unpaid leave.

Through the whole experience communcicaton was pore would text canceling then ghost you for days at a time then had the audacity to say chasing her for answers was causing her strees.
We understand she had family problems but the way she was treating us was causing us a lot of stress

• Overall
• Setting
• Cleanliness
• Communication