Our 20 month old son has been with Joanne since last year and we are delighted with the service she provides. We always receive a detailed account of his day, there has been some flexibility with childcare hours when needed, and most importantly our son is bright, happy and stimulated throughout the day. He is taken out to various activities during the week, including a local playgroup, which he loves, and is doing very well with his speech and overall development. As a family, we couldn't be happier.