Louise's experience shines through, and my toddler was quick to warm to her. Great communication, turned up on time, no problems and plenty of fun had... when I came home, he was in the living room and so engrossed that he didn't notice me come in the front door. After Louise left, he was in a great relaxed and playful mood for the rest of the day, which I take as a good sign.

• Overall
• Communication