Kirstin's Reviews
Parent
Below are the reviews that Kirstin has written.
Our son has attended Pam’s Daycare since April 2021. We had trouble settling him at nursery and with the first childminder we tried - with Pam it was a completely different experience. Pam went above and beyond to make sure to get to know our son and our family and help him to be comfortable with her and the setting so the settling in was as easy as possible. She is a natural with children with a warm, affectionate and enthusiastic approach. Our son also adores Tonio (Pam’s assistant and husband) and Shico (the most laid back and gentle spaniel I have met!).
The setting is brilliant and we particularly like that the children spend so much time outdoors, whether in the covered area of the garden or through the daily trips to the nearby park. Pam puts a lot of thought into the activities and themes which she plans for the children on a daily basis. Our son frequently comes home with new words or skills learned at Pam’s and has even picked up a few words of Portuguese!
Pam is great at keeping in contact and provides daily updates with photos/ videos which lets us see how our son is getting on and how much he is enjoying his day!
We use the pick-up/ drop-off service which is a great time-saver. Our son loves being picked up and going in the car with Tonio and the other children. Tonio always takes the time at the end of the day to give us an update on how our son’s day has been, how he has slept, what he has eaten etc.
We are so happy we found Pam and her family and cannot recommend her highly enough.
Jess worked with us as a nanny from May 2024 - Feb 2026 taking care of our children who are now 4 and 6 (but were initially 2 and 4).
During her time with our family, Jess has been consistently reliable with excellent timekeeping and a professional approach to her role. She is wonderful with our children – they look forward to her coming each day and spending time with her. She is very kind, calm and confident with our children and always ensures they feel safe, supported and engaged. She fitted in naturally with our family life and built a warm, positive relationship with both the children and adults in the household. She consistently followed our household routines ensuring continuity and structure for our children. In addition to taking care of our children, Jess will plan, shop for and cook meals for them, plan activities and assist with light housekeeping tasks such as the children’s laundry.
Jess has been very flexible if we have had to make adjustments to our schedule and was able to work longer hours over school holidays which we really appreciated.
On days when Jess brings her baby to work with her, our children absolutely love seeing her and interacting with her daughter. We have been impressed with how Jess has managed to continue to meet the needs of our children while taking care of her own daughter at the same time.
We have always found Jess to be completely trustworthy and responsible and we have had full confidence in her judgement at all times. She is also a safe and careful driver which gave us great peace of mind when she was transporting the children on school runs or for outings.
I would not hesitate to recommend her to another family and we will all very much miss having her around!