Olivia looked after our toddler and 10-week-old baby for 5 hours at the hotel we were staying at while we attended an event in Aberdeen. We were delighted we chose her and it made a much-needed night out smooth and enjoyable. The quality of her communication was excellent - she offered a video call in advance so that we and our toddler could meet her, and she kept us updated regularly on what's app during the evening. Our toddler got on really well with her and she brought some fun things for him to do to supplement the things we had brought with us to the hotel. She conveys confidence and capability and we all found her warm and reassuring. I would definitely engage her again if we visit Aberdeen again in the future.