Emily became such an important part of our children’s lives. She helped them grow in confidence and independence, supporting them with everyday things like getting dressed and toilet training, always with patience and care. She provided delicious, home-cooked food and took them on wonderful day trips that they were always excited about. My children truly loved going there and always felt happy, safe, and cared for. She went above and beyond to meet their individual needs and was incredibly flexible, kind, and friendly.

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• Communication