Kims Childcare's 1 Star Reviews
Childminder
3.67 out of 5
Parents say
Most families praised this childminder for being organised, kind, and efficient with registration and bookings, noting significant positive impact on children's confidence and social skills, plus enjoyable outings. However, one reviewer reported poor communication and a last-minute change of circumstances, causing significant inconvenience and frustration.
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Showing only 1 star reviews
Below are the 1 star reviews for Kims Childcare. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Everything was discussed and ready to go or so I thought until Kim ignored me for almost two weeks then told me circumstances have changed and she won’t be taking my children any longer. Beyond furious as I now have next to no time to find someone else, we all know how extremely difficult and time consuming it is to find the right provider. She could have just been honest with me to begin with instead of ignoring me for 2 weeks. I wish I could give negative star.
Overall-
Communication
by
Chelsea
on 20/05/2025
Response by
Kims Childcare
on 20/05/2025:
Chelsea,
From the start you were very clear I would only be used as “you could not find another childminder or afterschool club”.
You have messaged with further comments as such, yet have not been in for a visit to my setting, nor have I ever met you or any of your children before.
I do believe I was also very clear that I couldn’t take your children straight away and would need a visit to be completed. A date for a visit was not even discussed.
As I may have taken a week and 1 day to reply, you also took 2 weeks to reply to me, and ignored my messages twice.
To review someone as a “minus negative” over this, is simply silly.
Kind regards