BabySOS

My Summary

Newborn Troubleshooting Specialist | Feeding, Sleep & Settling Support Consultations

My Experience

Calm, highly experienced newborn troubleshooting support for parents who want practical help quickly with feeding, settling, sleep, bottle refusal, routines, colic, reflux and the general overwhelm of the early newborn stage.

I’m Lucia, a mum of two based in London, and I have been professionally supporting parents and caring for newborns since 1996.

I am a qualified Nursery Nurse with NVQ Level 3 childcare qualifications, a Holistic Postnatal Newborn Care Specialist, Parent Educator, and internationally certified Infant and Toddler Sleep Consultant, with over 30 years of extensive experience working with newborns, young babies, premature babies, and twins or multiples.

My specialist area is newborn troubleshooting support for new and expectant parents. I help families quickly and calmly with the issues that can make the early days and weeks feel overwhelming, including feeding difficulties, breastfeeding support, bottle refusal, mixed feeding, unsettled behaviour, colic, reflux, day and night confusion, sleep and settling, routines, and general early parenting overwhelm.

Parents often come to me when they feel overwhelmed, confused or stuck and want someone highly experienced to quickly understand what is happening and help them feel calm and confident again. I do not just offer reassurance. I identify the issue, explain what is normal, and give practical guidance that parents can start using straight away. Many families tell me that my support was one of the best investments they made in the newborn stage because it made life feel calmer, more manageable and far less overwhelming.

I am especially passionate about helping parents in the first days and weeks after coming home from hospital, when experienced support can make the biggest difference. I also have extensive experience supporting twin families and helping them create a calmer, more manageable rhythm from the very beginning.

Alongside my professional experience, my own experience of motherhood has given me a very real understanding of how exhausting, isolating and overwhelming the early weeks with a baby can sometimes feel. This is one of the reasons I care so deeply about helping parents feel supported, reassured and never alone.

My approach is warm, practical, non-judgemental, and tailored to each family’s individual needs. Alongside my specialist consultation work, I also offer limited in-home postnatal newborn support by prior arrangement.

My Qualifications

I studied full time from 1992 to 1996 and gained my NNEB National Diploma in Child Studies and Nursery Nursing together with NVQ Level 3 Nursery Teacher Training.

Alongside my core childcare and nursery nursing qualifications, I have completed further training in areas that allow me to support families in a practical and holistic way, including breastfeeding, infant feeding, bottle feeding, combination feeding, tongue and lip ties, weaning and starting solids including baby-led weaning, nutrition and sleep, allergies and sleep, infant allergies, colic, reflux, and postnatal emotional wellbeing.

My professional qualifications and credentials include my NNEB National Diploma in Child Studies and Nursery Nursing, NVQ Level 3 Nursery Teacher Training, Holistic International Infant and Toddler Sleep Consultant Certification, Paediatric First Aid Training, an Enhanced DBS Check, Public Liability Insurance, Level 2 in Educational and Child Psychology, Executive Membership of the IICT, and Membership of the IACSC.

These qualifications, together with more than 30 years of continuously ongoing hands-on experience, allow me to offer calm, knowledgeable, highly practical and truly valuable support to parents during one of the most important and vulnerable stages of family life.

My Availability

Please enquire about my current availability, as it can change frequently.

My main specialist service is newborn troubleshooting support for new and expectant parents, offered through phone, remote and in-home consultations.

Bookings are confirmed only once payment has been received in full. Consultations must be paid for at the time of booking. Longer-term in-home support bookings may be subject to a non-refundable deposit.

All rates are gross and charged on a self-employed basis.

Newborn Ready Consultation
60 minutes in your home £125
Additional 30 minutes if needed £40

Home From Hospital Support Session
60 minutes in your home £130
Additional support if needed £80 per hour

Newborn troubleshooting phone consultation
30 minutes £65
45 minutes £100

Private one to one in-home newborn troubleshooting consultation
60 minutes £130
Additional support if needed £80 per hour

These consultations are suitable for support with breastfeeding, expressing, latch difficulties, bottle refusal, combination feeding, wind, reflux, colic, jaundice support through effective feeding and observation, crying and fussing, unsettled behaviour, sleep and settling difficulties, routines, severe nappy rash that is not improving, and general newborn troubleshooting.

I also offer additional in-person follow-up support for sleep-related issues in babies up to 4 months old.
£60 per hour

For babies over 3 to 4 months and toddlers up to 5 years, I also offer in-person and remote sleep consultations. Please enquire for current packages and pricing.

My Fees

• Maternity Nursing from £30.00 per hour (gross)

Professional fees

My main specialist service is newborn troubleshooting support for new and expectant parents who need calm, highly experienced help with latch and feeding, whether breast, bottle or combination feeding, as well as sleep, settling, nipple or bottle refusal, inconsolable crying, colic, reflux, routines, and the general overwhelm that can come with the early newborn stage.

Newborn Ready Consultation
A focused pre-birth preparation session for expectant parents who want expert, practical guidance before baby arrives.
60 minutes in your home £125
Additional 30 minutes if needed £40

Home From Hospital Support Session
A practical post-birth support session designed to help parents feel settled, reassured and confident once baby arrives.
60 minutes in your home £130
Additional support if needed £80 per hour

Newborn Troubleshooting Consultations

Phone consultation
30 minutes £65
45 minutes £100

Private one to one in-home consultation
60 minutes £130
Additional in-person support if needed £80 per hour

Overnight newborn care and night nanny support

Single baby £30 gross per hour
Twins and multiples £35 gross per hour

Limited daytime postnatal newborn support may be available by prior arrangement only.

All rates are gross and charged on a self-employed basis. Please enquire for an individual quote based on the type of support required, the number of hours needed, and whether care is for a single baby or twins and multiples.