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Tutor Nat and Esi
Private Tutor
Belvedere

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Message

2 stars

Started well

Reviewed

My son has been doing online tutoring for maths with Natalie for a year. He got on well and really liked her. However a number of issues with meetings starting late (or in some instances not at all) over the year, due to lack of communication/technical. Initially as a parent I had feedback and son was given homework. This stopped approx Sept 25 until I queried why homework was not being set. No feedback voluntarily provided on feedback (having had tutors for another child it’s standard to get this after every session). Take care with the terms and conditions, school holidays, public holidays are not considered (there was an expectation for my son to attend a session 5pm Xmas Eve). I ended the agreement a week ago as we have moved to a local tutor and a week after sending an email confirming this I have not even received an acknowledgment (bar auto plan cancellation)from Natalie. Didn’t work for us , lack of communication which def needs to be worked on. Disappointing and frustrating for my son who now has to build a relationship with another tutor.