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Tess
Nanny
Hemel Hempstead

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Message

5 stars

Outstanding Care, trust and expertise

Reviewed

As full-time working parents of two young children, including a four-year-old son currently going through the ADHD diagnostic process, our family has been navigating a very overwhelming season. When my son moved to a reduced school schedule, we needed support quickly, and finding her was nothing short of a godsend.

From the very beginning, Tessa has brought a rare combination of warmth, professionalism and deep intuitive understanding. She has been an emotional anchor for my son: endlessly kind, patient and compassionate, with a natural ability to support and manage the classic characteristics of neurodivergence. He feels safe with her, understood by her, and genuinely enjoys his time with her. We are confident he is safe, well cared for and supported. As parents, that means everything.

Practically speaking, as a nanny, Tessa is exceptional. She is creative, punctual and dependable. She seamlessly incorporates his homework (letter and sound work primarily) into everyday activities, making learning feel natural and engaging rather than forced. She also thoughtfully follows clinical and professional guidance around behavioural strategies, always with consistency and care. Between our work at home, his work with clinicians and Tessa's work during the afternoons, I can definitely see improvement and a happier boy. I also appreciate how she would interrogate staff at pick up to ensure we had a full picture of his day.

In a period of life that has felt heavy and complex, her presence has brought calm, stability and trust into our home. I cannot overstate how valuable her work has been—not just as a nanny, but as a true support to our family.

Any family would be incredibly lucky to work with her and we will miss her very much when her next family finds her. Thank you!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication