Avatar for Denise

Denise
Babysitter
London Borough Of Tower Hamlets

View Profile

Message

1 stars

PLEASE AVOID

Reviewed

Unfortunately I was contacted by Denise saying she could be a 'good fit' for our family.

After a 2 week trial we welcomed you into our home. You met our children, learned their routines, their personalities, their needs. You accepted the job, committed to us, and we trusted you.

The two things I emphasised the most when I met you: PLEASE honesty and transparency.

Once the trial was over and you were supposed to officially start with us came the excuses — last‑minute cancellations, week‑long disappearances, delayed replies, stories that never added up. And finally, silence.

You didn’t just waste our time. You hurt our children who had opened their hearts to you.

Caring for kids is not a casual hobby. It’s a responsibility that shapes their sense of safety and trust.

We now have to rebuild that trust — because of your choices.

Please rethink your path. This work is not for you.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Communication

Response from Denise
Responded

I’m genuinely sorry that the situation ended the way it did and I understand your disappointment. However, I feel it’s important to clarify that the cancellations and communication issues were not due to a lack of commitment or dishonesty.

During that period I developed a severe case of laryngitis after working in extreme weather conditions, which forced me to stay home, and I then suffered a relapse the following week. Shortly afterwards, my phone was stolen, leaving me without a way to communicate properly or access the information I needed to get to your home. These were unexpected circumstances, not excuses.

I apologised for the inconvenience because I recognise the impact it had on your family, but I don’t believe it is fair to describe me as dishonest or imply that I intentionally disappeared. I truly enjoyed meeting your children and I regret that things unfolded this way. I wish your family all the best.