Fran's Reviews

Refused my child because of food allergies

Not only trina has refused my little one after I let her know he has food allergies, she has even blocked me now! All I said to her was that she should include in her profile that she don’t cater for babies with allergies. This has caused me so much distress because I already worry so much that by baby misses out a lot in life due to his food anllergy and now to even being refused from a childminder. I’m speechless.

• Overall
• Communication

by Fran about Trina (Childminder) on 10/02/2026

Response by Trina on 18/02/2026:

Thank you for your feedback.

For clarity, no childcare service was provided and no placement was agreed. At the time of enquiry, I only had full-time spaces available and was unable to accommodate the hours requested.

I would also like to clarify that this decision was not in reference to allergies. I have been a registered childminder for many years and would never refuse a child on that basis. As with all enquiries, I must consider my existing commitments and ensure that my setting remains safe and suitable for all children in my care.

My setting involves established routines and daily off-site activities, including regular visits to a working farm, which also form part of these considerations.

I apologise if this was not communicated in a way that made this clearer at the time. The decision was based solely on availability and suitability of hours and was not personal.

I wish you every success in finding childcare that meets your requirements.