I found Charlie, to be incredibly calm, reliable and supportive, and a real reassurance to our family during the early days with our twins. She has a gentle, natural way with newborns and was especially supportive to my wife, offering practical help alongside genuine care and reassurance. Her strong awareness of safety and routine meant we always felt our babies were in very safe and capable hands, and I would happily recommend her to any family seeking trustworthy support during the newborn stage.

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