Angela

My Summary

My Experience

Angela Fergus-Greed
Qualified: 2004
Summary
• Highly experienced manager, practitioner in Children and Families, auditing and improvement in quality assurance.

• Extensive experience as a quality assurance expert.

• Lecture Masterclass invite by Brunel University, Middlesex for March 2026, to celebrate 50 years of the Social Work programme.

• Previous experience as a trustee with NAIRO and was part of a forum liaising with key partners at the DfE.

• Experience of designing and introducing revised practiced models in North Tyneside and Hampshire, as part of restructuring and practice improvement.

• Coach and Mentoring within the alumni of Leaders for London (2019).

• Proven expertise in managing, developing and improving children’s services / social care departments, and improving efficiency through governance and quality assurance frameworks.

• Leading and empowering staff by setting ambitious KPIs and fostering team motivation to achieve long term process and organisational improvements, as well as preparing for OFSTED readiness.

• Managing change projects using best practice methodologies and delivering successful outcomes in collaboration with peers and stakeholders in line with scope, time and budgetary constraints.

• Building strong relationships within the community to encourage participation and joint partnerships in service delivery.



EMPLOYMENT HISTORY

Mid October 2025 – March 2026
Seeking Suitable Interim to Permanent Roles and managing pre building work in my house in West Sussex

Interim Independent Reviewing Officer – Slough Children First Jul 2025 – Oct 2025


? Working as a short bridging gap until the permanent recruitment of a new IRO (starting in October), reporting directly to the Service Manager and Head of Service.
? Undertaking case oversight of up to 67 children as an IRO with support from the Business Support Team.
? Monitoring performance of the Social Work Team, notably with respect to care planning for Children in Care, enhancing best practice, minimizing delays and escalating as required to Operational and Senior Managers.

Career Break (Seeking suitable Interim / Permanent Roles) May 2025 – Jul 2025

Interim Team Manager – Hampshire County Council Feb 2025 – Apr 2025


? Provided a period of stability within the leadership team in a new resigned hub and worked closely with other Team Managers, offering supervision to ASYE Social Workers, International Social Workers and Family Practitioners.
? Supported developing work specific to children and young people subject to CIN and CP planning and oversaw staff development of plans, chairing child in need and core group meetings as identified.
? Performed quality assurance and thematic audits as part of the leadership role and supported the service, which included team mentoring, coaching, live supervision, observation and reflective practice sessions.
? Directly reported to the District Manager / Head of Service and strived to create a permanent workforce.

Career Break (Seeking suitable Interim / Permanent Roles) to coincide with moving house to West Sussex Sep 2024 – Jan 2025

Summer Holidays spent in Paris and the Loire Valley for for the Olympics Aug 2024

Interim Consultant Manager – Croydon Council Apr 2024 – Jul 2024


? Provided extra management capacity to Team Managers and Service Managers, through supervision of staff and attending meetings as required and directly reported to the Head of Service.
? Supported development work specific to high-risk children and young people with contextual safeguarding.
? Undertook quality assurance and thematic audits monthly as part of the leadership team.
? Supported the SWwF service which included training and workshop delivery.

Career Break (Seeking suitable Interim Roles) Feb 2024 – Mar 2024



IRO Cover (Interim) – Independent Reviewing Service (Hounslow Council) Aug 2023 – Jan 2024


? Undertook case oversight of up to 70 UASC children as an IRO with a team of 5 Independent Reviewing Officers and a Business Support Manager.
? Contributed to consultations with senior leadership, relating to re-design of the documentation for Looked After Children.
? Performed audits and quality assured cases for the service for Ofsted and ensured the delivery of the IRO function in accordance with legislative requirements and guidance.
? Monitored social work staff performance for effective care planning and to enhance best practice processes.
? Delivered reports to relevant groups / boards and reported to Senior Managers on case audits and practice observations.
? Chaired SARs on behalf of the senior management team, provided a report and re-designed practice standards.
? Contributed effectively to team consultations and reflective discussions.

Summer Vacation in Paris Jun 2023 – Aug 2023

Interim Service Manager / Lead IRO (East Hampshire) Oct 2022 – May 2023
Independent Reviewing Service / Hampshire County Council



? Undertook case oversight of up to UASC 20 children as an IRO with a team of 8, which included Independent Reviewing Officers, Casual Child Protection Chairs and a Business Support Officer.
? Led and contributed to child protection training with Hampshire County Council’s Safeguarding Board.
? Contributed to consultations relating to re-design of the service in liaison with the Senior Leadership Team.
? Produced quantitative reports with the Data Lead Officer for child protection / children in care and highlighted trends.
? Performed audits and quality assured cases for the service for Ofsted and Peer Inspection.
? Ensured delivery of the IRO service in accordance with legislative requirements and guidance, all relevant policies and procedures and agreed performance / quality targets.
? Monitored and evaluated practice to ensure strength with a focus on quality provision and ensuring value for money.
? Provided line management and leadership to IRO’s, including supervision, appraisal and performance management.
? Consulted with the Head of Service on the team budget and ensured suitable use of funds in line with financial plans.
? Delivered high quality reports on team performance and quality of service to relevant groups and boards, and reported to senior managers on case auditing and practice observations.
? Led the involvement and participation of children, young people and their families in child protection planning and their CLA reviews, ensuring that the children’s voice was at the centre of practice and service improvements.

Independent Social Worker – Freelance Jul 2022 – Present

Independent Social Worker – Willis Palmer Apr 2022 – Jun 2022



? Completing community parenting assessments as instructed by local authorities.

Interim Consultant Practice Lead (Exploitation) Dec 2021 – Apr 2022
Bridgend County Borough Council


? Provided support to the social work team and undertook complex s47 and care / support assessments for children and young people referred to Bridgend Multi Agency Safeguarding Hub, due to risks associated with criminal exploitation.
? Led and participated in multi-agency safeguarding meetings, and ensured there were clear plans across the wide range of partner agencies to manage issues and mitigate risks.
? Worked closely as a consultant and expert to the Regional Safeguarding Board and its Bridgend subgroup, to develop policy / practice and deliver training opportunities in respect of exploitation, contextual and transitional safeguarding.
? Developed links with partnerships during multi-disciplinary meetings, and attended meetings where senior management oversight and decision making was required to support service developments.
? Ensured a high quality standard of service through auditing and effective report writing.
? Directly reported to the DCS and HOS, and facilitated learning as required across services.
? Supported the senior leadership team in the MASH service with auditing, triaging and screening referrals, and produced a report with key recommendations and learning objectives.
? Supported the senior leadership team in the Youth Justice Service with auditing post inspection and wrote a report with recommendations and learning objectives.

Interim Service Manager (QARSS) – Devon County Council Sep 2021 – Nov 2021



? Managed 11 Child Protection Chairs and ensured that all conferences were carried out within statutory timescales.
? Supported Chairs to develop clear, outcome-based child protection plans with accurate records kept in the event of review during potential escalation / dispute resolution processes.
? Conducted audit / quality assurance monitoring, reported on findings and made recommendations with respect to practice improvements required.
? Acted as a Lead Officer for Senior Managers, social work staff and other agencies on all aspects of policy, procedure and practice relating to child protection.

Interim Team Manager – Portsmouth City Council Apr 2021 – Aug 2021



? Led a team of Social Workers and Personal Advisors within the Care Leavers Service, Children Looked After and Children and Families Team to meet all targets.
? Supported the service during a challenging period of transformation, change and restructure.
? Provided interim management whilst recruitment targets were achieved, and provided stability within the service.
? Facilitated coaching to staff on best practice and procedures to adopt for excellence in service delivery.
? Held position as a member of the Leadership Team, and promoted conversations on learning / celebrating best practice.

Interim Child Protection Chair – Bradford Council Nov 2020 – Apr 2021



? Chaired child protection conferences within statutory timescales, and ensured that the views of children and young people were heard and given due attention.
? Developed clear, outcome-based child protection plans to secure each child’s future safety and well-being.
? Carried out quality assurance monitoring, reported findings and made recommendations for practice improvements.
? Acted as consultant to managers, social work staff and other agencies on policy, procedure and practice relating to child protection, safeguarding and children looked after.
? Performed quality assurance checks by monitoring and auditing cases, and ensuring regular review of individual child protection and care plans for children and young people.

Interim Project Consultant / Social Worker – Swindon Council Mar 2020 – Sep 2020



? Acted as Lead Practitioner for Children in Need / Child Protection teams and performed QA of services.
? Chaired CIN / CP meetings and other professional and strategy meetings as required with stakeholders.
? Drove best practice on cases where there had been drift / delay and transferred to a new practitioner.


Safeguarding Children Service Manager – London Borough of Wandsworth Jan 2018 – Mar 2020



? Acted as Lead Officer for Children in Care with respect to their planning, and acted as a link between CAFCASS, the local authority and other partner agencies.
? Led a team of 9 Independent Reviewing Officers and chaired reviews for children / young people in secure placements.
? Deputized for the Head of Service (Safeguarding Standards) and provided Service Manager cover for other services.


Interim Social Worker (Leaving Care Team) – London Borough of Ealing Jul 2017 – Dec 2017



? Advocated for young people and ensured they had an up-to-date pathway plan in place.
? Created court statements, supported complaints and assisted in transition for young people.
? Chaired complex strategy meetings with relevant stakeholders to shape service delivery and delivered presentations.



Interim Senior Practitioner – London Borough of Haringey Feb 2017 – Jun 2017



? Performed eligibility assessments for potential NRPF (No Recourse to Public Funds) cases referred to the council.
? Supervised and provided case advice to Social Workers and ASYE.
? Signposted those who were not eligible for NRPF support, to the appropriate organizations for assistance.
? Attended court, meetings, case reviews, conferences, working parties, training courses and care planning reviews for NRPF clients, including immigration issues in S17 assessments / CIN plans and human rights assessments.
? Provided specialist advice on issues affecting the NRPF client group as required, and provided re-integration assistance to clients awarded Indefinite Leave to Remain.




EARLIER CAREER SUMMARY

Independent Social Worker Expert Jul 2011 – Present
Interim QA Manager (Children, Young People Learning) – North Tyneside Council Feb 2016 – May 2016
Interim Team Manager (Thriving Families, Locality) – Bexley Council Nov 2015 – Jan 2016
Interim Deputy Team Manager (Care Planning) – London Borough of Brent Sep 2015 – Oct 2015
Team Manager (Children Looked After Team) – London Borough of Hammersmith & Fulham Jun 2014 – Jul 2015
Senior Practitioner (Assessment and Intervention Team) – Tower Hamlets Council Apr 2014 – Jun 2014
Unit Manager (Leaving Care / UASC) – London Borough of Croydon Oct 2013 – Feb 2014
Interim Policy and Procedure Officer – London Borough of Merton May 2013 – Oct 2013
Family Court Advisor / Children’s Guardian – CAFCASS Feb 2010 – Mar 2012
Team Manager (Referral and Assessment Team) – London Borough of Richmond Jul 2009 – Nov 2009
Team Manager (Family Support and Child Protection Team) – London Borough of Lambeth Sep 2007 – Jul 2009
Team Manager (Family Support) – London Borough of Tower Hamlets April 2007 – August 2007
Lecturer – Lambeth College January 2006 – July 2007
Assistant Head of Centre, Family Support – London Borough of Islington July 2005 - March 2007
Social Worker - London Borough of Camden August 2004 - July 2005
Social Worker - London of Westminster June 2004 - July 2004







PROFESSIONAL TRAINING & COURSES

? Liquid Logic 2025
? Eclipse & Liquid Logic IT Training 2021
? Care Director IT Training 2020
? Leaders for London 2019
? Recruitment, Selection & Sickness Reporting for Managers 2019
? Practice Educator Workshop – London Borough of Haringey 2017
? Signs of Safety Training – London Borough of Haringey 2017
? MOSAIC Training – London Borough of Haringey 2017
? CCM / Swift Training – North Tyneside Council 2016
(Details of earlier training available upon request)

EDUCATION

King’s College, London
? MSc Mental Health with Children and Adults and Advanced Award in Social Work 2008 – 2011
? Postgraduate Diploma in Child Care Studies 2004 – 2005



Brunel University
? Diploma in Social Work & BA (Honours) 2001 – 2004



Lambeth College
? Access to Social Work 2000 – 2001



Westminster College
? City and Guilds in Family and Community Care 1986 – 1988


References available upon request.

My Qualifications

DipSW
NNEB
BA in Social Work
Masters in Children & Families

My Availability

Avail by agreement

My Fees

• Babysitting from £30.00 per hour
• Nannying from £30.00 per hour (gross)

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