Doreen has been with our family now for 8 months and looks after our 15 month old two days a week. She has been so reliable, practical and kindly from the first instant and our daughter bonded with her quickly and easily, sharing big smiles and cuddles. It's lovely seeing them head off together for busy, active days. Doreen is experienced, firm and fair, helping children feel safe and secure by setting clear boundaries and expectations. She is also canny and thoughtful in responding to different characters and adeptly navigated caring for our 5 year old after school. She is always seeking ways to be helpful around the house and has gone above and beyond in assisting with decluttering, always making sure the space is calm and clean after everyone has had a busy day. We feel really lucky to have met her and above all delighted that our daughter is happy and stimulated in her care, which we highly recommend.