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Connie
Childminder
Harlow

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Message

1 stars

Not good

Reviewed

Connie and I decided to meet so I could get the feel of where my daughter could potentially be. Must say it was a horrible encounter. Whilst visiting, I explained this was my first time using a childminder; I asked the provider questions and found she had a husband, so was asking questions relating to contact with my daughter and she became visibly annoyed- why? Also the provider refused to give me her Ofsted number saying I could use it for third parties; this was wholly offensive as I am not eligible for tax credits so this would have been for reasearch purposes only to help formulate my decision.
Overall not good at all. Why put yourself on here if you do not want parents to visit and ask questions? It would be ludicrous to leave my daughter anywhere without first building a relationship.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Communication

Response from Connie
Responded

Dear Ashleigh, I invited you to my setting and encouraged you to bring a friend as likewise, I believe it is important that parents get a feel of who will be looking after their children.  
Upon entering my setting with your friend, you seemed pleased with what you saw and stated that you felt you and I would get along well. You shared that you had found it difficult to secure a childminder who meets your needs. You expressed that others were simply not good enough for your child and you felt that one of these childminders had deliberately withheld information from you when you visited them.
Upon listing your requirements, it was felt that your needs were more suited to a nanny who you could employ and give instructions to rather than a registered childminder with an established routine and setting. I have been an Ofsted approved childminder for over 10 years and pride myself on the excellent care that I continue to provide for the children in my setting. I believe this is what prompted you to contact me in the first instance. I am rated an outstanding provider in ALL AREAS  by a professional body Ofsted who are the judges of a quality setting, I was judged on Effectiveness of the Leadership and Management, quality of teaching, learning and assessment, personal development, behaviour and welfare and most importantly outcomes for children with a fantastic report to go with it.
I would like to take this opportunity to wish you the very best with securing a child care provider who can meet your needs.
Kind Regards 
C. Robinson Ofsted Registered Child Care provider since 2007