We appointed Nancy as our childminder for our two children (1 year and 4 year old) in April 2015. We were very pleased with the level of care, attention and professionalism that she has demonstrated. After having a terrible experience in the past. I can, however, confirm that Nancy has done an excellent job of making us feel at ease and comfortable in the knowledge that our children were safe, engaged, happy and are shown a good level of care and attention that we would expect from a childminder. We met the other children that Nancy cares for. It was clear how happy and comfortable in Nancy's care. Nancy demonstrated a genuine compassion towards the children, and this was an important deciding factor for us.

Nancy is approachable and, most importantly for us, trustworthy. Nancy communicated with us regularly and clearly highlighted what our daughter has done during the time with her, including meals, nappies, sleep, any issues or achievements. She backs this up by sending us pictures by text messages to show how/what our daughters are doing. This is a beneficial aspect of Nancy's service to put our minds at ease as parents, knowing that our child is happy and relaxed is confirmation enough that we have made the correct choice with our childminder. Our daughters settled with Nancy from the very first session, which showed us that they felt comfortable with her and gave us peace of mind, which was contrary to our previous two experiences.

Furthermore, Nancy supports our daughter's development and social experience by attending local playgroups and soft play centres. This is another good feature for us as it helps our daughter to engage with others and helps her social development, learning and understanding. Nancy has a welcoming, clean, and comfortable home environment which is well equipped with toys for engaging children and supporting their development.

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