Our son, Luca, has been with Rachel since December. Like anyone, I was worried about how he would be when I went back to work. He settled in so well. He's 20 months old now. He gets so excited when I turn on to Rachel's street in the mornings. He barges in the front door like it's his own house, chatting and going straight to the toys. He has a better social life than us - always out and about at softplay or groups. His eating, chatting and walking instantly improved after starting. He's cared for so well. Rachel goes above and beyond with occasions and crafting. Luca's happy and confident in himself and Rachel is his bestie! A real relaxed, home from home childminder. I had to put 5 stars for food because Luca steals Rachel's food all the time!

• Overall
• Setting
• Cleanliness
• Food
• Communication