Kathleen Chan

Amazing and caring childminder, even the 2nd time

I feel so grateful that Kathleen is looking after my 3rd child, especially as she cared for my first two more than 10 years ago. It’s lovely to be back with someone we trust so much.

When my son first rejoined, he was just 10 months old, now he’s 2 and absolutely loves going every day. He looks forward to seeing his little friends and joining in all the fun activities, whether it’s playgroup, trips to the park, or visits to the library.

Kathleen has a real gift with children, not only is she caring and patient, but she also somehow manages to get my son to enjoy all her delicious homemade meals and fresh fruit! We’ve really seen him grow and come out of his shell in her care, and it’s wonderful to watch his progress.

We’re so thankful to have her in our lives

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by Matcha on 01/10/2025

Exceptional childminder

Finding someone to look after your firstborn all day can feel daunting and scary. Luckily we had the good fortune to find Kathleen, who has been nothing short of outstanding with our baby girl.

When our daughter started with Kathleen she was quite shy and wary of new people. With Kathleen’s gentle support, she settled in quickly and now eagerly looks forward to going to her house each morning jumping with joy when seeing her.

We’re deeply grateful for the love and care Kathleen provides, the thoughtfully planned trips and activities, and the delicious home-cooked meals along with the wonderful home environment. She and her husband, Richard, are endlessly kind and patient, and they’ve given us real peace of mind knowing our little one is exploring the world in such capable, safe and loving hands. We couldn’t recommend Kathleen more highly and are so thankful for all that she has done for our little one.

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by Yordan on 23/09/2025

Top class!

I am so happy to give this outstanding review for Kathleen, as she truly deserves all the praise!

Our little girl started with Kathleen when she was just 9 months old. She has always been very shy, and very attached to me. Kathleen however has a wonderful way of supporting our daughter’s confidence. She never pushes her to join in before she’s ready but always makes her feel safe, comforted, and reassured.

The biggest testament to her caring nature is how excited our daughter is every morning—she can’t wait to go and is always greeted with a smile and a hug. Kathleen keeps the days varied and enriching: from visits to the park, nursery rhymes, children’s centre, and playgroups to fun activities at home. The children also enjoy healthy homemade meals and plenty of playful learning.

Kathleen’s communication is excellent—she sends us daily pictures and updates, which give such peace of mind.

And finally, a special shout-out to Richard for being so kind and caring too!

We feel so lucky to have found Kathleen and couldn’t recommend her more highly. You can see in everything she does that Kathleen truly cares for the children—she treats them with warmth, patience, and so much love.

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by Teo on 23/09/2025

We couldn't have asked for more!

Our son has been with Kathleen for the past two years, and we feel so grateful to have found her. He struggled in his previous setting, often crying at drop-off, but with Kathleen we never once had tears. That alone is such a testament to the loving, secure environment she provides.
Kathleen offers a truly warm, home-from-home setting, with delicious home-cooked meals. Our son is vegetarian, and she went out of her way to cater for him. He ate a huge variety of food and always ate well at their house - which, as any toddler parent will know, is such a relief (especially when he so often refused food at home!)
It’s been lovely to see all the seasonal crafts and activities she organises for the children, and to hear about all the new things and little facts he has learned there. He especially loved his little trips to the library and the park, and it’s been so reassuring to know they got out most days, something you don’t always find in larger nursery settings.
He adores Kathleen and Richard, and it has been such a comfort to know he has been so happy and thriving in their care. Even though we left a few weeks ago, he still asks about them every day - a clear sign of how much he misses them all.
We couldn’t recommend Kathleen more highly. She has been such an important part of our son’s early years, and we will always be so thankful for the love and care she has given him. We’re keeping our fingers crossed that she’ll have space for Otto’s little sister when she’s big enough!

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by Elinor B on 23/09/2025

Wonderful, Caring, and Reliable Childminder

Kathleen has been caring for my daughter since she was 11 months old (now 2), and I couldn’t recommend her more. She provides daily reports, home-cooked meals, and takes the children to great activities like the park, library, and children’s centre. My daughter loves spending time with both Kathleen and her husband, who assists and is wonderful with the kids. The location is also very convenient for school drop-offs. Overall, a caring, reliable, and nurturing childminder — highly recommended!

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by Kapeccy on 22/09/2025

Poor Service

Very poor
Our son came back with a cut toe, cut nose, bumps on his face.
Told about the cut nose but only got a sorry about the other cuts when mentioned, then tried to change it on the accident report to cover her ofsted.

Before we sent our son we had informed Kathleen that the child was a vegetarian and was provided a menu, the night before he goes we were told she would need to find something out the fridge as thought we were preparing his meals.

Had the door slammed in my face and made to stand in the pouring rain because I was a bit early picking him up.

Luckily we got our deposit back.

I wouldn't recommend anybody to this childminder

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by PaulDad1 on 21/09/2025

Above and Beyond!

Seraphina has been in Kathleen's for almost 2 years and we are so grateful and thankful to have Kathleen looking after her.
Seraphina is a type of child that is a bit over-sensitive. Kathleen's enduring care assists Seraphina to settle in very well. She develops strategic plans to help Seraphina grow; well.. for kids..achievement is to wee & poo in potty, eat independently and be a curious explorer. Kathleen ticks all of boxes exceptionally.
Given this overwhelmingly positive experience, it paves a way for Seraphina to embark on a brighter journey ahead in nursery.
Thanks so much!
Sarah & Ambrose

Plus, additional bonus to speak multiple languages. what else can you ask for? 😆

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by Sarah on 22/07/2025

Outstanding highly experienced childminder

We came to Kathleen 18 months ago after struggling to get our boy settled into nursery. We didn’t want to ‘let him cry for longer’ which some nurseries suggested. What drew us to Kathleen was the outstanding rating and Kathleen’s experience in settling in children who struggled in a different setting. We haven’t looked back really, the experience couldn’t haven’t been more different. She took her time with him and gave him plenty of attention and he settled in within a week. My boy loves Kathleen and more so Richard and their children too.

Kathleen and Richard cook the children wholesome food, and she takes them out most days to playground, library, childcare or nursery rhyme.

We were really scarred by the nursery experience and the expectation of children to fit into the same mould. We are so happy to have found Kathleen and she will be in our son’s life for a while to come.

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by warda on 21/12/2024

A lovely nurturing environment

Both my little ones go to Kathleen’s and have had an amazing experience. She and her husband Richard provide a home away from home in a calm, nurturing and engaging environment. They do lots of creative and learning activities and go out and about every day. The setting is spotless and the food nutritious. My little ones’ vocabulary has really develop and they have learned to play well with others and be empathetic. Kathleen also speaks French, Mandarin & Cantonese which is an amazing privilege for little kids to be exposed to should you wish for her to also speak to them in these languages. My eldest one will be moving on to school and Kathleen has prepped him very well for the transition. Kathleen and Richard and their kids are very kind and caring and I would recommend their setting to everyone.

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by Eleni on 25/05/2024

Perfect in Every Way

Kathleen is second to none and gave my daughter the best start to her early years childcare and education. With her husband, Richard, she provides a calm, nurturing and safe environment where the children feel happy and loved.

Days at Kathleen's are highly engaging; the children attend a variety of playgroups and parks and the activities she runs at home are meaningful and steeped in learning. Always attentive and flexible, Kathleen would meet my daughter's mood and sleep needs on a day-to-day basis.

All meals are impressively homemade, varied and highly nutritious - every day is 5* restaurant experience!

Kathleen is knowledgeable, organised and professional - providing the most outstanding quality of childcare you could ask for.

Thank you for being the warm, fun-loving and patient carer to our little girl who adores and aspires to be like you!

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by Chrissie on 19/02/2024