Well where do I begin! After my son had his settling in period it was finally time for me to go back to work and although very anxious being a first time mum Nicola was a gem! She is very flexible and took excellent care of my son and having gone back to work when he was just 8 months I couldn't have asked for a better person! She goes that extra mile to make sure they are looked after and in good hands!The reassurance she gives is always what I needed leaving my son! She is a real natural and unfortunately due to being made redundant I had to leave! However we still keep in touch to this day and it's going to be hard to replace her once I do go back to work again! I also loved the portfolio/keepsake she made for my son when he left full of pictures and captions of all the fun times he had with her! :) xx