Last minute let down
Reviewed
I had arranged for some care, got details sorted then checked up just before the day and found she no longer could cover as had double booked!
This wasn't communicated so now i have had to cancel my plans.
Very slow to respond to messages and very vague. Avoid unless you want to be let down
by
Alice H
Response from Soheila8
Responded
hi i would like to respond, NHS texts are always last minute so i was unaware of this appointment until the last minute. From my perspective we had spoken about the arrangement, but I was unaware it was a firm offer and so feel that the review is a little unfair.
