Sue was simply wonderful with our son who starting with her at age 1.5 years - we couldn't be more grateful for the way she nurtured him. To be honest, we were a bit nervous when we started because of the pandemic and our son not having spent much time away from us. But he quickly became comfortable at Sue's place, and was happy eating and napping there within just a few days. He would be genuinely excited in the mornings, heading to her place 4 days/week. Sue would send us updates and photos regularly, which made the whole process so much more reassuring for us, and gave us things to talk with our son about once we picked him up. One of the many reasons we all loved Sue is that she is experienced and passionate about taking the kids outdoors in all weathers, and is prepared for everyone getting a little mucky. Indoors, she used to carefully curate a different theme every week which built up the children's interest and awareness of all kinds of things, from how penguins live, to what the Chinese new year is about. And, the regular dance parties! I could go on, but in a nutshell, Sue is excellent. Our son has moved on to a nursery now, but we all still smile and laugh when we talk about her.

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• Cleanliness
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• Communication