I found Karen after a bad nursery experience. I was nervous about trying a childminder but as soon as I met Karen my reservations eased and what's more, my daughter's reaction to Karen made any worries disappear. She provides a safe, secure environment. She is reliable and flexible and has helped me out whenever she can which I always appreciate. My daughter is always happy to go to Karen's and talks fondly off her and her family. I intend to continue using Karen's services throughout my daughter's primary school years. I count myself lucky to have found her.