Serpil combines a genuine warmth and affection for children, with firmness and clear boundaries when they are necessary.  That she genuinely enjoys spending time with children, and that they reciprocate by enjoying spending time with her, is immediately obvious.  Both our boys became very comfortable with her very quickly, which was quite an achievement given that they both tended to be clingy to us and wary of others, including members of our families.  Not only does she form strong relationships with children, but she also helps to foster friendships between children:  both of our sons have made some of their first genuine friendships at her house.  She is professional and her communication is excellent, making sure she was fully informed and that we were.  She was highly sensitive to our requests but more importantly to our boys' needs and development, sometimes showing that she understood them better than we did.  The care and opportunities for development that she provided for our children were nothing short of outstanding and we feel very fortunate to have had the boys in such safe and caring hands.

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