TW Kids _OUTSTANDING's Reviews

Childminder

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Average Rating: 4.95 stars (4.95 from 19 reviews)

My daughter has been at TW kids for nearly a year, and I can't recommend them enough. Susanna takes all the children's health and safety very seriously, while still remaining very warm, approachable and nurturing.
Susanna has hired some really wonderful caregivers who I have complete confidence in. I think there is a good balance of structured play and free chilled play. It's a cosy home away from home vibe, and we love it!

  • 4 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Gen Gen about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 30/11/2023

Where to begin?

Kyz is my baby. He has always been smart, ahead, opinionated, so loving, free, creative and a brave softy, it was important we found a good place for him as nursery was making him act out, regress etc and it just wasn’t right. If you knew my son, he is shy initially, when visiting Su’s house he was IMMEDIATELY playing and happy. The energy there is light, happy, loving. I feel like I send my son to a house of nans/aunts, siblings. I love that it is a home from home, we have real conversations on pick up and drop off. I’m not from Twells so it’s like I have family too. I’ve even shed a tear or two with Tracy! Two ladies there are Muslim and helped my son a daughter (who is at school) love Islam and have an interest! My children are bi-racial so I loved the diversity.

I personally cannot put into words how sad I am to be leaving there in September, feel like I’m losing a part of my family too!! In just a short few months my son has became more educated, calmer, happy, independent and so many more, he LOVES school and friends he made! I only wish we found them sooner!

So I will enjoy our last few months, and when I have a baby (if my husband gets his way) we will be back a million percent. Thank you for everything, all of you, the laughs, conversations and being real people who love the kids and their jobs. You will all be remembered and missed! ❤️

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Kennady Kennady about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 06/07/2023

My son has been going to Suzanne for about a year now and has absolutely thrived since being with her! Just within as little as a couple of weeks of my son being at TW kids I saw a huge change in him, he gets so excited to go, loves doing all the arts/crafts, games and interacting! The staff are so kind, helpful and really care for the children. Love getting daily updates and photos about what my son has been doing during his day with Suzanne. Highly recommend, best decision for my son was choosing for him to go to Suzanne.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Kate Kate about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 18/02/2023

Having moved to the area just before our daughter’s 2nd birthday we were looking for an environment that would allow her to feel settled and secure to help with the adjustment of moving. TW kids did this and more. The entire staff have been so caring and helpful and our daughter has really blossomed whilst her time there. We are all going to miss everyone at TW kids and couldn’t recommend them more highly to look after your little one.

  • 5 stars Overall
  • 5 stars Setting
  • 4 stars Cleanliness
  • 5 stars Communication

by Avatar for JJ84 JJ84 about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 12/02/2023

My son has been attending TW kids for 2 years and he has loved it since day 1!
All the staff are kind, warm and welcoming and Suzanne the owner ensures that any new staff taken on are of a very high standard.
There is a vast range of toys that get rotated every day. Leo also loves making arts and crafts with the staff and the huge garden. They take regular trips out and always partake in a range of engaging activities.
We are kept up to date with my son’s day on the EYLog app and receive reports on his development.
I would highly recommend TW kids to everyone for its outstanding care but mainly because the staff are fantastic and I know Leo is well cared for.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for SharpMay SharpMay about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 21/01/2023

After initially being apprehensive about putting our 1.5 year old daughter into childminding where having a stay at home parent for so long we were pleasantly surprised to see how much fun she was having.

Daily photo updates as her coming home with new words we didn’t teach her and babbling her friends names gave us the confidence to per her in there full time.

Suzanne and her team do a great job and I would certainly recommend them to anyone looking for childcare in the area.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 3 stars Food
  • 5 stars Communication

by Avatar for Jack Jack about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 21/11/2022

Suzanne and her lovely staff has been looking after my daughter since November 2020, 5 days per week, 7-8 h per day. Luiza always had such a great time at Suzanne's setting. My main aim was for my daughter to spend time with children and to socialise but she has gained so much more from being with Suzanne and her amazing staff.
Luiza's confidence, learning and development has come on leaps and bounds. I thank God that I found Suzanne to support me and my daughter. Thank you Suzanne 🙏

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for IONELA IONELA about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 26/07/2022

My 2 year old son has been at TW Kids for the past 8 months, and over that time I’ve seen his confidence continue to grow and his development has come on leaps and bounds. Suzanne’s team are all incredibly caring and communicative - you are always kept up to date on what they’ve been doing in the day, usually with some sort of arts and crafts and often with a trip to the local park. Suzanne’s set up is incredible, with the outdoor space a real highlight for the children in the warmer months. I would absolutely recommend this childcare setting to anyone.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for OliviaJ OliviaJ about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 30/05/2022

Our son is really happy at TW Kids and gets on really well with Suzanne and all of the staff there who really care about the children and have a passion for what they do. It is a very caring and nurturing setting and we have seen our son's confidence grow considerably since he's been going there. They do lots of educational arts and crafts, have trips out to the local parks, farms etc, and have lots of free play time with the many toys. Suzanne has a lovely garden and gets out the paddling pool and mini bouncy castle in the summer months which our son loves. We would highly recommend TW Kids.

  • 5 stars Overall

by Avatar for Gemma Gemma about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 22/04/2022

Home from home is probably the best description for this loving and nurturing setting. Our daughter and son have both flourished and improved their communication skills. It seems like everyday there has been a new activity or craft to show us and new memory to share. Both have been quick to make friends too. Receiving an everyday update with photos has been lovely too so I know what they are getting up to while I am at work. Could not recommend more highly.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Petra Petra about Avatar for TW Kids _OUTSTANDING TW Kids _OUTSTANDING on 29/12/2021

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