Laura's Reviews

Childminder

Below are the parent reviews for Laura. Back to Laura's profile

Average Rating: 4.33 stars (4.33 from 6 reviews)

I enquired for school pickups as this was listed on the profile. She also said she could direct me to other childminders in the area if she couldn’t help. Turns out she does neither.

  • 1 stars Overall
  • 3 stars Setting
  • 3 stars Cleanliness
  • 3 stars Food
  • 1 stars Communication

by Avatar for SJanet SJanet about Avatar for Laura Laura on 08/06/2021


Response by Avatar for Laura Laura on 08/06/2021:

Hello Sarah,

I’m sorry to hear of your less than satisfactory experience and hope you will accept my sincerest apologies. I’m always committed to providing great customer service and we would like to make things right.
I can only apologise that your felt I hadn’t replied to your message in a timely manner but with the nature of this job it’s not always possible to respond straight away during working.

I hope the response you received this afternoon can provide you with a solution for your childcare requirements. I value my customers’ opinions and would like to thank you for bringing this to my attention.
Thanks

Laura

We couldn’t be happier with the care Laura gives our two year old son. After taking the decision not to return to a nursery setting following the lockdown, I was a little anxious about finding childcare in a home environment having never done so before and I’m so glad we found Laura. Laura provides an enriching, creative and caring environment, with a variety of activities and learning through play. Communication is always excellent and Laura takes the time to send pictures, updates and is highly organised and very professional. Our son loves spending time at Laura’s, we couldn’t recommend more highly.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Mimi Mimi about Avatar for Laura Laura on 19/10/2020

Laura was an invaluable help for us in this difficult times, she is very professional and kind with the little ones, my son is very fussy eating and she did her best for keep him fed.
Her place is very well organizer with a large garden, my son just loved, she kept him entertained and doing all sort of activities, since crafting to painting.
I can't recommend her enough, thanks Laura.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Lili Lili about Avatar for Laura Laura on 19/06/2020

It is with great pleasure to recommend Laura as a childminder. She has looked after my daughter for two years since she was 11 months old, four times a week, in her home daycare setting.
She is warm, gentle, kind, caring, trustworthy, responsible, creative, dedicated, and loving.

Laura provides a setting for play based learning, a balanced program which includes stories, songs, themed craft activities, as well as free play experiences indoors and outdoors.

She is often in contact with us reaffirming that our daughter is happy and safe through conversations, text messaging and photos. Communication has always been open, thoughtful and helpful.

I highly recommend Laura to anyone who is looking for child care. I'm so grateful to her. My daughter absolutely loved time with Laura and her family and there has not been a single day where she has not been happy.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Sunshine Sunshine about Avatar for Laura Laura on 13/01/2020

Laura looked after my 4 yr old over the summer holidays and she absolutely loved going there. She took them out quite often and has a very fun garden. they went out to age appropriate activities for trips and sent me good pictures all the time.
she is quite professional, gave detailed feedback to cover the activities of the entire day and kept my little one engaged.
she is very warm and friendly and the kids always had a good time.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Ms B Ms B about Avatar for Laura Laura on 09/09/2019

My son has been with Laura and I cannot recommend her highly enough. She has helped him through many changes in a short period of time (moving house, a baby sister) and he has thrived in her care. A few key points that I wanted to highlight:

Laura provide a safe environment where children can learn and discover through play. The outdoor play area is simply wonderful, with a playhouse, slide and bouncy castle. There's a perfect balance between free play, indoor and outdoor activities, and outings.

Laura is passionate about childcare, she genuinely wants to know and understand your child; she has often picked up on little things that I have missed.

She has so much experience but is always looking for ways to improve the service she provides. For example, she is looking to start with a new version of an electronic diary which is very interactive.

Communication is excellent, Laura is always available to discuss anything and they have always been supportive.

But most important of all, my little boy loves going to Laura and he has formed a strong and secure attachment with her. And for me, that is the most important of all.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for mole mole about Avatar for Laura Laura on 23/08/2019

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