Gentle Hands's Reviews

Amazing childminders

There are no words to describe how lucky we are to have found Sachia and Tashande. Both of us being shift workers we really struggled to find anyone who was able to help us with the flexibility we needed - until we met Tashande and Sachia! We instantly felt that our daughter would be happy at Gentle Hands, the kindness, warmth and calm that both Tashande and Sachia show is amazing and they clearly are very experienced. We had so many questions and they never made us feel like it was too much and were always happy to answer us and often reassure us as nervous parents! They are always coming up with fun creative sensory/messy play and ideas to help with the little ones development and we get sent photos daily of what they are up to. The communication is excellent! They have a great outdoor space where they can get fresh air! They obviously care so much and I know that my daughter is really happy there- she basically leaps out of our arms on drop off and asks after them when she’s not there. We honestly are so lucky to have found Tashande and Sachia and I don’t know what we would do without them. They work so hard and I really believe are excellent role models. We are so grateful!

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by Eli11 about Gentle Hands on 22/03/2024

Very warm, loving and experienced!

I was very anxious and sceptical about the fact I had to send my 9-month-old to childcare, I wanted to find a place my daughter would be happy to attend and I have found exactly that – Tashande and Sachia at “Gentle hands” could not have made this process any easier for us. I had a lot of questions when making a choice and I was never made felt my questions were too much. They offered days we could attend prior to starting to settle in which took a lot of my anxiety away! My daughter settled in within a few days and I can now see a smile on her face each morning I take her there - the place offers a lot of activities for children and continuously add something new for the children’s daily entertainment. The change and development I have seen in my daughter thanks to the 2 ladies is amazing! I can tell my daughter feels at home every time she goes.

I could not thank Tashande and Sachia enough – my little daughter is thriving and happy, I get sent daily pictures of her activities and they also made sure her 1st birthday was made special, I could not have made a better choice!

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by Santa about Gentle Hands on 25/02/2024

Five Stars!

After a long search I am so grateful to have found Tashande and Sachia. They are calm, caring, experienced and exude confidence. Not only do they provide a very safe and caring environment they are clearly enormous fun and the wonderful pictures and videos they shared of my child showed what a wonderful and creative time she had. Sadly we live too far away to make this setting work long term as the travel was a little too much for us. However, we will miss these two ladies very much. Thank you so much for everything you did for our little one.

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by Jane about Gentle Hands on 31/12/2023

Response by Gentle Hands on 02/01/2024:

Good morning Jane… Happy New Year! What a way to start 2024!!! Thank you so much for your very kind review of our services. We are thrilled that you have had such a positive experience with Gentle Hands. It’s been an absolute pleasure and a privilege to have spent time with your precious baby and getting to know you and your lovely family. We miss seeing your little one’s smiley face every week but do wish you all the very best in your new venture. X

Excellent

I found Gentle Hands in a moment of need- we had some changes pre-travel which meant we needed a childminders for a short term. We contacted Gentle Hands and from the start it was professional and smooth. Paperwork was sent across in order and promptly; communication was prompt, clear and straightforward; the willingness to assist parents came through even before we met. Then we did our first visit and met the wonderful pair of sisters, Tashande and Sachia. The aura both of the place and of the sisters was compelling. They just exude quiet and gentle competence and confidence. They are clearly very experienced and the space is lovingly and creatively laid out. In truth, not only did we think we had found the perfect childminders for our child but we felt we had found a friend to parents. Our son attended for a week and if we hadn't had to travel we would have kept him attending. We are still in touch with Gentle Hands. Tashande and Sachia have poured their hearts and all their experience and care into looking after your child. I have no hesitation in recommending this childminders very highly. They care and it shows.

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by Minggy about Gentle Hands on 20/09/2023

Amazing

I was extremely sceptical with finding a childminder, then I found gentle hands through recommendations of a neighbours daughter. I’ve made the best decision choosing these lovely ladies. Extremely understanding and they work with you and your child’s needs. It’s like a home from home experience. My daughter always has a great time while with them, she enjoys the different early years set ups that they provide and learns new skills. I always receive reassurance on any concerns I may have. Great pair of ladies. Highly recommend to anyone in the local area or working in the area, you won’t regret it.

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by Georgie about Gentle Hands on 07/09/2023

Response by Gentle Hands on 08/09/2023:

Thank you for giving feedback on your experience with Gentle Hands so far Georgie! We truly appreciate you taking the time to review our service and are humbled that we are able to display a positive and care centred approach to your family. It has been an absolute pleasure having your princess in our care and we hope to continue collaborating with you in meeting her needs!!

Excellent childminders

After I sent more than 20 e mails in my need to find a childcare, I found Gentle hands. The care that they offer is absolutely great, as a parents they have made so smooth the transition of my son to be away from home. They have exceeded my expectations in the way they care for my son. So lovely and caring ladies and they send me updates during the day. Definitely I would recommend them 100%. Thanks Gentle hands

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by Gab about Gentle Hands on 11/07/2023

Response by Gentle Hands on 02/08/2023:

Thank you Gab for your feedback. We at Gentle Hands aim to provide exceptional services to our clients. Your feedback helps us to continue to improve our services to meet the needs of each and every child in our care. It’s an absolute joy having your little charmer with us! Thanks again!

Super friendly yet professional

Found this childminder for temporary childcare while my husband was away on a business trip. Ended up signing for regular childcare. The two ladies are very welcoming, thoughtful and go out of their way to provide everything and more. Being two working parents, we really appreciate the childminder being so flexible and accommodating.
The setup is amazing! With loads of outdoor facilities, activities which are educational, fun and encouraging overall development. The care is outstanding. They actually do want the best for your child, it's touching to see this in today's commercially driven world. Very happy with Gentle hands and cannot recommend them enough!

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by ARM about Gentle Hands on 29/06/2023

Response by Gentle Hands on 04/07/2023:

Thank you for leaving us such a wonderful review!! Feedback like this is very encouraging and much appreciated! As a new business adventure; this is the impact we hoped to have on the families we collaborate with. Thank you again for trusting us to provide continuous care for your beautiful princess!

Such lovely childminders

Tashande and her sister, Sachia have taken care of my 10 month old son on numerous occasions and he absolutely loves it there. They have such fantastic toys and games to keep him engaged, they constantly keep me updated on his activities and send me photos of him playing and give him delicious meals during the day. They have created a very special space and I would highly recommend them to anyone looking for flexible and reliable childcare.

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by Toni about Gentle Hands on 09/06/2023

Response by Gentle Hands on 09/06/2023:

Hi Toni,

Thank you so much for such a lovely review. It means a lot to us to know that we have made such an impression not just on your precious baby but on you guys also. You have a very special baby boy and it’s been an absolute pleasure caring for and spending time with him. Should you need childcare in the future, we would be delighted to offer our assistance as it’s been a privilege being a part of your baby’s journey. Thanks again for choosing Gentle Hands.
Take care for now.

Childminders you can rely on

I found Gentle Hands in a time of desperate need, when other childminders weren't able to accommodate my working shift patterns as I work in the NHS. Gentle Hands relieved me from a massive pressure of having to find a childminder who could take my children in as early as 7am. I had a good feeling about them when I went to view, and my gut feeling was correct. Both Tashande and Sachia have been amazing with my children in terms of helping them to develop in confidence. They always plan for and prepare exciting, stimulating and age appropriate learning activities and offer many opportunities for the children to master important skills. My children have always been happy there, and I can see from their behaviour for the rest of the week at home that they are content at Gentle Hands. They always look forward to go there every week , and the childminders are so dedicated, committed and motivated to look after the children. Sachia, in particular has always been incredibly smiley with my children, and has helped my son to settle right from the start, even when he has been at the peek of separation anxiety and tearfulness. They both manage to settle him well. Sachia has always made a huge amount of effort with my children. I am so grateful to both of the childminders, they have brought out the best in my children. I couldn't have done a better job myself. I am extremely thankful to both of them. They even would give homework regularly which I think is a fabulous idea for the kids. Wonderful and hard-working individuals they are.

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by Ruqayyah about Gentle Hands on 31/05/2023

Response by Gentle Hands on 31/05/2023:

Thank you for your feedback Ruquayyay. My sister Sachia and I who are one in purpose and effort, fully enjoyed caring for your babies and formed individual bonds/ memories with them that will stay with us. Thank you again for choosing the services offered at Gentle hands, it was an absolute pleasure having such charming children in our care, we wish them both a fruitful future and are happy we had the opportunity to be a part of their journey!

Excellent home away from home

I found gentle hands in a moment of need as I was about to give birth and I wasn’t happy with the well known KIDO Nursery chain my son was attending. I couldn’t be more happy with my decision as my son is so happy to leave me and spend the day doing numerous activities with the other children. We communicate regularly, I am always kept up to date with photos and videos. My sons dietary need are met with no problems. These 2 amazing childminders have even gone out of their way in numerous occasions when they didn’t have to. The service these childminders provide is by far superior to our previous nursery (kido). I will be forever greatful for Gentle Hands - the home away from home

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by Miqueya about Gentle Hands on 24/03/2023

Response by Gentle Hands on 24/03/2023:

Thank you Miqueya for such a lovely review! We thoroughly enjoy caring for your precious baby boy. He is so full of life and an absolute pleasure to have. This means a lot to us and we cannot thank you enough for entrusting one of your most precious gift with us. Positive feedback from parents are the true fruits of why we do what we do; it is truly appreciated. Blessings to you and your beautiful family.