Tinkerbell 's Reviews

Childminder

Below are the parent reviews for Tinkerbell . Back to Tinkerbell 's profile

Average Rating: 3.86 stars (3.86 from 7 reviews)

Our daughter currently goes to shasta and she's amazing, she's teaching our girl so much, makes amazing food to our preference, takes her out most days and always doing activities with her. Our daughter and us adore her and her family.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for cydnae cydnae about Avatar for Tinkerbell Tinkerbell on 07/01/2022

Shasta has looked after my 3 boys for 8 years now. She has a dedicated childcare annexe attached to her home, which is spacious and well resourced (especially for little ones.) She has 3 boys and they all get on so well with mine. She is friendly, gentle and relaxed with the boys (even though they’re boisterous and loud at times) and they feel comfortable and secure there. They really enjoy the occasional trips to the zone or the park. Currently they are with her two days after school but two out of the three were with her for 3 full days a week until they began school. She follows the early years foundation stage curriculum and during these early years will provide activities to meet their needs and interests and will share their progress. Shasta is always flexible and takes the time to discuss how things have gone each day. She is able to provide individualised care as she really gets to know the children and our wishes as parents. My boys have always felt comfortable and cared for here- a home away from home.

  • 5 stars Overall
  • 5 stars Setting
  • 4 stars Cleanliness
  • 4 stars Food
  • 5 stars Communication

by Avatar for Ems Ems about Avatar for Tinkerbell Tinkerbell on 04/03/2020

My son has been going to Tinkerbells for the last few years now & im very happy with the service Shaastha has provided.
My son has also stayed overnight several times & I have felt at complete ease leaving him in her care as i know he will be well looked after & that he most importantantly will be safe secure & happy in this setting.
As I'm a single parent shaastha has on many occasions gone above and beyond to help me when I've been stuck in traffic by having him longer.
I highly recommend Tinkerbells to every parent, Shaastha provides an excellent service & in a warm caring environment with a variety of toys and activities & a lovely large garden for children to play in.
Shaastha herself is a very warm kind and a playful woman which is very important to have these qualities when working with young children which gives them a sense of security.
My son is a fussy eater so shaastha is very accommodating to his diet making sure he has something to eat which he will enjoy & by making him something different to other children.
I'm happy I found shaastha and feel reasured with the care she provides my son. I highly recommend her definitely 5*.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Shabz Shabz about Avatar for Tinkerbell Tinkerbell on 20/02/2020

professional childcare provided , my children have been attending for several years. My eldest 2 children grew up with good manners and very good education as Shasta helped them and pushed them to do well in the academic studies. My children settled straight away, it felt homely and the setting was child friendly. My child still attends and looks forward to attending as Tinkerbell provides stimulating activities , indoor and outdoor activities and adventures, nutritious food and love and care . I will fully recommend Tinkerbell childcare

  • 5 stars Overall
  • 5 stars Setting
  • 1 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for shaz6 shaz6 about Avatar for Tinkerbell Tinkerbell on 19/02/2020

We found Shasta back in September 2019 and we agreed with her that our daughter would be coming to her from the 2nd of January 2020.I asked for contracts and asked her if we needed to pay a deposit to secure a place and she said no just let me know when you want her to start.

November 2019 came round and we still hadn’t received these contracts and started chasing for them but she would take days to respond to my messages. We managed to get our daughter booked in for settling sessions of 3 hours and we thought oooh thats great my daughter will be fine. But then she messages be on the 6th of December 2019 asking for £150 deposit even though she had said we don’t need to pay a deposit! She kept on saying there must have been a misunderstanding.

After asking for that £150 she started saying she is not available to look after my daughter from 2nd of January 2020 because schools are closed! She told me this 2 days before the 2nd of January 2020. My husband had to take time off work for 2 days because we couldn’t find a replacement at such short notice! I am very disappointed with this lady because she appears to be nice but she really isn’t. She is not honest and a very bad communicator. She kept using the word misunderstanding, trying to make me seem stupid! Now my husband has had to take time off work so that he can look around for her replacement. Not impressed at all!

  • 1 stars Overall
  • 2 stars Setting
  • 2 stars Cleanliness
  • 1 stars Food
  • 2 stars Communication

by Avatar for Rugare Rugare about Avatar for Tinkerbell Tinkerbell on 03/01/2020


Response by Avatar for Tinkerbell Tinkerbell on 16/01/2020:

Hi I’m not very happy with the review you have left
I’m a genuine and hard working person who loves her job and works with passion !
You don’t know me well enough to make a big statement or judgement on my experience as a childminder! I love children and I love my job ! I offered you a place from 6 th January which you haven’t accepted
Please can you delete or take of this review as this professional is my career and I’ve put my 100 % building my business in 7 years and I have never had any complaints. People who have chosen me and have trust in me would love to bring there children back as I have built trust and love and built a foundation for these children . I love my job and I am still available if you need me x

she books settle in sessions and all before making sure she is able to actually have your children when u need her to then let's you down at the last minute. I would recommend her to garuntee she can have them first before you contact work or anything to sort out your hours etc.

  • 1 stars Overall

by Avatar for Louise Louise about Avatar for Tinkerbell Tinkerbell on 08/10/2019


Response by Avatar for Tinkerbell Tinkerbell on 16/01/2020:

Hi please can you delete this review as this doesn’t give a true image of me ! I have worked very hard to build my business and profession , I love my job and have built love and trust with parents
Thanks
Shasta x

I went back to work after a 2 year break and left my one year old son here 5 days a week. My other 5 year old son was also here after school for an hour or so most days. I was worried about leaving my children with anyone other than family but after one day I knew my children were happy and safe in Shasta's more than capable hands.
The service Shasta's provided for my boys was well above average and the facilities and activities available in the setting were brilliant.
I cannot recommend this childminder enough to anyone looking for someone as she is also very flexible and very professional.
When I need childcare again in the future I hope she has spaces as I know both my boys will miss her.

  • 5 stars Overall

by Avatar for Parent Parent about Avatar for Tinkerbell Tinkerbell on 18/12/2015

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