Rust

very unprofessional

This woman has let me down twice. She says she can watch my child then just stops all communication, I even changed the time my daughter gets out of school so she could pick her up. very disappointing, not even a text to say she can't do the job. Definitely don't waste your time.

• Overall

by Rust about Nya Shelley (Childminder) on 18/05/2021

Response by Nya Shelley on 18/05/2021:

Hi Savannah

I haven’t received your registration details back and thought you chose not to use our service. Not wanting to be pushy or to allow you your choice I have not contacted as truly felt you’d decided not to use us.

We never do not simply reply and had we had your details back would have been in touch.

I apologise that you feel like this but I’ve never not replied to you and in fact believed you didn’t want to use us.

I waited all weekend to receive the information and received nothing so clearly there is a cross of wires. I sent the information to your partners phone so maybe he didn’t realise it was there but sent it when I said I would send it so clearly there has been a mix up your end as I’ve not received anything back.

Shelley