Lolene's 1 Star Reviews
Childminder
4.5 out of 5
Parents say
Reviews are largely glowing, describing a warm, nurturing, home-like environment where children thrived and formed close bonds, with families praising the dedication and love shown. However, one review details a distressing experience involving health concerns, feeling unsupported when raising issues, and a dispute over fees.
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Showing only 1 star reviews
Below are the 1 star reviews for Lolene. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Very disappointed with my experience with this childminder. After discovering a severe, raw and red rash around my 3-year-old daughter’s private area, we had to take her to A&E.
When I raised my concerns, instead of reassurance and understanding, I felt she became defensive and offended. It's become messy. She then reported my husband and me to social services over alleged communication concerns, which I felt was retaliatory after I questioned my daughter’s care.
To make matters worse, after withdrawing our daughter due to concerns about her wellbeing, she demanded over £1,000 in notice fees!
As a parent, I should be able to question my child’s care without feeling intimidated or punished for speaking up. A very upsetting experience, and sadly, I would not recommend this childminder.
Overall-
Setting
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Cleanliness
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Food
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Communication
by
Owen
on 11/11/2026