Reena's 1 Star Reviews
Nanny
Parents say
This carer receives overwhelmingly positive feedback for being trustworthy, professional, and excellent with children. Families praise her ability to understand children's needs, maintain good communication, and create a nurturing environment. However, one reviewer reported a last-minute cancellation which caused significant inconvenience.
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Showing only 1 star reviews
Below are the 1 star reviews for Reena. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
Reena canceled in last minute leaving me without the possibility of making any plans to replace her. I needed her to take care of my son while I am working off term.
by
Pablo
on 25/05/2026
Response by
Reena
on 29/07/2026:
Hi Pablo, I truly apologize for the inconvenience caused by the late cancellation. I had an unforeseen emergency call from the hospital that required my immediate attention that day, leaving me with no choice but to cancel. I completely understand how frustrating it is to be left without childcare, especially when you are working, and I am deeply sorry for putting you in that position. As a gesture of goodwill, I would be happy to offer 1 hour of free childcare if you ever decide to book again. I wish you and your family all the best.