Excelling Kids Daycare's 1 Star Reviews

Nursery

4.2 stars 4.2 out of 5
5 ratings

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Below are the 1 star reviews for Excelling Kids. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.

Arbitrary Cancellation

1 stars

We needed a one-off pick-up and the childminder doubled the price without any mutual agreement and failed to provide the full contract, policies and procedures months after commencing childminding responsibilities. Abrupt and sarcastic at times. Not abiding by own policy as per holiday entitlement.

  • 1 stars Overall
  • 4 stars Setting
  • 4 stars Cleanliness
  • 3 stars Food
  • 1 stars Communication

by Avatar for John John on 15/12/2023


Response by Avatar for Excelling Kids Excelling Kids on 30/05/2026:

Hi John
we are sorry you felt this way. We aim to provide clarity in communication via our policies and procedures and would always do so politely. kindly let us know how we can help.
Thank you.

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