Shining's 1 Star Reviews
Childminder
4.64 out of 5
Parents say
The childminder receives mostly positive reviews, praised for creating a nurturing environment with diverse activities. Parents appreciate the home-cooked meals, outdoor play, and regular updates. Children are reported to thrive under the childminder's care. However, one review mentions unprofessional behaviour regarding scheduling meet-and-greets.
Summary generated by AI from the text of recent member reviews
Showing only 1 star reviews
Below are the 1 star reviews for Shining. Please note that reviews represent the subjective opinions of other Childcare.co.uk members and not of Childcare.co.uk. Parents must carry out their own checks and references on childcare providers to ensure that they are completely happy before enaging in the use of their services.
I have bee cancelled on twice now with 2hours notice for a meet and greet the first excuse was that she was too tired and today no excuse at all she simply refused to send the address with and excuse about needing 2 days minimum which was not discussed before and then simply didn't reply to my text. Paula's behaviour is unprofessional to say the least would not trust my child with her.
Overall
by
Maria
on 15/09/2025
Response by
Shining
on 15/09/2025:
Good afternoon Maria, it’s a shame you feel this way. I’ve only spoken to you once via text message and I haven’t even met you. I pride myself on being professional but I don’t think you can say I’m unprofessional when you haven’t even met me or even spoken to me on the phone. It’s quite shocking that you can leave such a nasty review when you haven’t even met me. As you can see I have fantastic reviews from past and present families who value the service I offer. Good luck in your search for childcare.
