Amber

Unsupportive Childcare Experience

I had a very disappointing experience with this childminder. My child’s needs often seemed secondary to her own preferences, and feedback was not welcomed. I was asked not to bring my child at certain times because it might “disturb others,” which left me feeling uncomfortable and unsupported. My child was dismissed over a short payment delay, and I was pressured for advance payment despite explaining my financial difficulties. In my experience, there was a clear lack of compassion, empathy, and genuine care

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• Setting
• Cleanliness
• Food
• Communication

by Amber about Little Bundles (Childminder) on 13/12/2025

Response by Little Bundles on 13/12/2025:

Hi Amber, thank you for your completely inaccurate review.
All childcare payments at Little Bundles are made in advance of care (for all clients) and you still have an outstanding amount to pay despite your repeated promises to pay.
Your daughter struggled to settle at Little Bundles due to her inconsistent attendance and punctuality and when you were asked to maintain consistency in this regard it was for her best interest not my own.
Your daughter was not dismissed, you were asked to clear your arrears and pay in advance for further childcare as was the expectation from the start and you chose to give me immediate notice.
Your daughter received an outstanding level of care in terms of her social and emotional care, the variety of activities for her enjoyment, development and ongoing engagement which demonstrates the genuine care, and I have photographic and written evidence to support this.

Kind caring yet professional

It has been an absolute pleasure having services with Shumaila . I found her a great person of a great heart who goes above and beyond in meeting different needs of children, whether it is healthy food, play, activities and fun time or general love and care.
She has a beautiful, clean and safe house.
Highly recommended👍

• Overall
• Setting
• Cleanliness
• Food
• Communication

by Amber about Shumaila (Childminder) on 04/01/2023