On her first day, she presented herself as responsible and experienced, but this turned out to be completely untrue. She repeatedly gave me absurd last-minute excuses only hours before she was supposed to arrive. I had medical appointments that I was forced to cancel because she promised she would be here and simply never showed up. Last Friday, she claimed she was coming, but after being 30 minutes late with no explanation, I asked if she was on her way. She casually replied that she had forgotten. Appaling! The week before, she fabricated an illness to justify not coming. Her behavior shows a complete lack of professionalism, responsibility, and basic respect and immaturity. I wouldn't trust my baby with her!

• Overall
• Setting
• Cleanliness
• Food
• Communication